Home >> Support Board

Support Board

Date/Time: Sat, 30 Nov 2024 02:41:17 +0000

How to Post a Message for Support

data related query

View Count: 568

[2022-12-21 04:57:38] #1 [Go To First Post]
User754757 - Posts: 8
Hey, I have the $36 of advanced subscription with Sierra charts and I trade e-mini s&p500 and I think most probably real time data is not available and I only get delayed data so if in case I don't get real time data I looked up for data with Denali data providing services and they have 2 options for CME real time data one for $3.50 and other for $11 but in $3.50 package i don't get market depth so won't i be able to use my custom Depth of market is well??and in $11 subscription i get market depth so most probably i can use market depth?? please help me with the exact solution Regards

[2022-12-21 18:02:10] #2 [Go To First Post]
John - SC Support - Posts: 36350
It just depends on what you need. If you need the Market Depth data, then you will need to activate the exchange(s) that include the Market Depth data. Keep in mind, you reference the $3.50 option, which is the Full CME Group and the $11.00 option, which would be just one of the exchanges of the Full CME Group. If you want the Full CME Group with Market Depth, then that is $33.00 per month. Also, be aware that these prices are for the non-professional rate. In order to qualify as a Non-Professional for the CME Group you need to have a live, funded, futures trading account. Refer to the following: Real-Time Exchange Data Feeds Available From Sierra Chart: Understanding and Accessing Data From the CME, CBOT, NYMEX, COMEX Exchanges If you do not have an account that will meet the above requirements, then we recommend the service outlined at the following link: Easy Solution to CME Funded Trading Account Requirement For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing

[2022-12-25 11:55:57] #3 [Go To First Post]
User754757 - Posts: 8
hey i use tools such as footprint,market profile,vwap,cumulative delta and i only trade e-mini s&p500 i.e. ES can you recommend me the data service that i should buy??

[2022-12-25 12:39:03] #4 [Go To First Post]
User754757 - Posts: 8
Hey, In the 33$ package i get market depth as well as full cme group(cme,cbot,nymex,and 1 more) meanwhile in 11$ i only get cme but market data is included so in 11$ package will i get market depth for ES??

[2022-12-25 19:15:37] #5 [Go To First Post]
Sierra_Chart Engineering - Posts: 17267
In regards to post #3 you will need Service Package 11. For Sierra Chart pricing, refer to this page: Description of Service Packages and Pricing Yes this is correct: so in 11$ package will i get market depth for ES?? Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing

[2022-12-26 07:22:01] #6 [Go To First Post]
User754757 - Posts: 8
Hey, I have got integrated service package 10 and I require real time data for ES i.e. e-mini s&p500 therefore i'm going for the 11$ denali exchange data but it says i require a trading account to use that service can you tell me from where i can get a trading account and use this service??

[2022-12-26 17:52:32] #7 [Go To First Post]
SC Support - Posts: 1896
Hi User754757, regarding "I have got integrated service package 10 and I require real time data for ES i.e. e-mini s&p500 therefore i'm going for the 11$ denali exchange data but it says i require a trading account to use that service can you tell me from where i can get a trading account and use this service??" >> in a previous message you state that you want to use "footprint,market profile,vwap,cumulative delta", for that you would need SP11, you can convert yourself to an SP11 Package by activating it here: https://www.sierrachart.com/UserControlPanel.php?page=ServicesActivation#ServicePackage >> these advanced features "footprint,market profile,vwap,cumulative delta" are focused on volume data and require only Top-of-Book data or $1.25 per month per exchange, not Market Depth Data at $11/month >> Also please see the list of Broker and Clearing Firms that support Teton Order Routing via #2 here, (also AMP Futures will be supporting it soon too) Sierra Chart Teton Futures Order Routing: Setup Instructions

[2022-12-26 18:06:27] #8 [Go To First Post]
User754757 - Posts: 8
Thankyou, Is it possible to trade Indian market indices such as NIFTY50 and SENSEX or just view their charts on sierra chart??

[2022-12-27 19:51:28] #9 [Go To First Post]
John - SC Support - Posts: 36350
We only have support for the data from Global Data Feeds for the Indian market data. Refer to the following: Global Data Feeds (India) Data Service We do not have trading for any Indian exchanges directly from Sierra Chart. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing

To post a message in this thread, you need to log in with your Sierra Chart account: