Login Page - Create Account

Support Board


Date/Time: Sat, 30 Nov 2024 04:41:50 +0000



NOT RECEIVING ANY FEED

View Count: 332

[2022-12-18 23:56:43]
User633513 - Posts: 1
I LOGGED IN TO MY CHART AFTER 22:00 AND TILL NOW AM NOT RECEIVING ANY FEED. PLEASE HELP
[2022-12-19 00:20:19]
Sierra Chart Engineering - Posts: 104368
Follow the instructions here to clear the Message Log:
Message Log: Clearing the Message Log

Open a chart for the symbol you have an issue with. Tell us that symbol of the chart. One chart only.

Disconnect from the data feed with "File >> Disconnect".

Connect to the data feed with "File >> Connect to Data Feed".

After the connection and after about 10 seconds, provide a copy of the Message Log following these instructions:
Support Board Posting Information: How to Post Your Message Log (Required In Some Cases)

We will then determine what the problem is.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2022-12-19 00:20:33

To post a message in this thread, you need to log in with your Sierra Chart account:

Login

Login Page - Create Account