Support Board
Date/Time: Sat, 30 Nov 2024 04:36:30 +0000
Rithmic Direct not connecting
View Count: 311
| [2022-12-15 03:37:37] |
| canyiah - Posts: 48 |
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When trying to connect to Rithmic i am not able to connect in Data/Trade service settings Rithmic Direct - DTC is showing not enabled on package. I bought the
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| [2022-12-15 04:05:11] |
| Sierra_Chart Engineering - Posts: 17267 |
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You do need to be on Service Package 11 to connect to Rithmic. For now we have given you access to Service Package 12 for 30 days at no cost. After that the package can be changed to 11. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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