Support Board
Date/Time: Sat, 30 Nov 2024 04:41:52 +0000
error connection error from service CQG logon unsuccessful
View Count: 320
| [2022-12-15 03:24:10] |
| User746867 - Posts: 6 |
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a few hours ago, Sierra Charts were logging on and being kicked off repeatedly. Now, I have an error message that I have exhausted number of logons allowed per day. WTF? It wasn't my computer kicking me off constantly. I need to trade tomorrow morning, please fix this. reset it. Thank you |
| [2022-12-15 04:03:26] |
| Sierra_Chart Engineering - Posts: 17268 |
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This is a CQG issue. Sierra Chart has no control over this. Refer to: CQG Trading Platform Service: Frequent Server Disconnections when Using CQG This is why we recommend our users to use Teton order routing: Sierra Chart Teton Futures Order Routing Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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