Support Board
Date/Time: Sat, 30 Nov 2024 04:38:04 +0000
Missing data this am
View Count: 347
| [2022-12-14 13:29:16] |
| User723500 - Posts: 23 |
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Had missing data yesterday seems gap from overnight today loaded charts and that is fine now, but I am I have another gap showing today. I have delete and reloaded charts and it will not correct. i have Denali data. Had not had this problem before but have deleted all data and reloaded but a new one for me. Any help on what to look at have not changed a thing expect rollover but have done that for years with sierra and have not come across this one. If I open a new intra day chart it is fine but my regular chartbook is not. thanks for any help
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| [2022-12-14 13:41:48] |
| User723500 - Posts: 23 |
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Ok buddy just got back to me and changed the rollover to volume adjusted backed data seems to have corrected the problem for me so far. Not sure why that would have fixed it as I have not had to do this before, but wanted to give update. Seems all is well for now.
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| [2022-12-14 14:51:58] |
| Sierra_Chart Engineering - Posts: 17267 |
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Ok that is good it is resolved. Due to the change in the rollover date for CME index futures, we have heard about this kind of issue. Using a volume-based rollover makes sense. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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