Support Board
Date/Time: Sat, 30 Nov 2024 05:36:15 +0000
Overlapping bid ask market depth in dom columns
View Count: 326
| [2022-12-13 12:23:13] |
| Daniel Böde - Posts: 2 |
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Hello! Since yesterday I have a problem in FGBMH23-EUREX (only in this symbol), the bid and ask columns in the dom are overlapping. All other symbols function normally. I hadn't changed anything and use the Denali data feed. I have already updated sierra chart, but the problem persists. I also disconnected und connected the data feed. In the attachment is a screenshot and an url is below. I've checked the Support Board, but I couldn't find a solution specific to that problem, some were similar but not the same... https://www.sierrachart.com/image.php?Image=1670933364756.png Do you know, how to fix this? |
 Problem.png / V - Attached On 2022-12-13 12:20:55 UTC - Size: 472.06 KB - 83 views |
| [2022-12-13 12:25:30] |
| Daniel Böde - Posts: 2 |
|
here is another url with a better image... https://www.sierrachart.com/image.php?Image=16709342668.png |
| [2022-12-13 12:47:58] |
| Sierra_Chart Engineering - Posts: 17268 |
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See the response here regarding this: DOM error - bids and offers overlap Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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