Support Board
Date/Time: Sat, 30 Nov 2024 06:37:49 +0000
No Data Access
View Count: 288
| [2022-12-12 11:51:35] |
| User348686 - Posts: 4 |
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Good morning Now I see that on the other computer there is also no data access. So it's the same on both computers. There are no job opportunities. Why that is, I don't know. All fees for using the platform have been settled. Please help. Andrzej Kozlowski |
| [2022-12-12 13:03:29] |
| Sierra_Chart Engineering - Posts: 17269 |
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Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Open a chart for the symbol you have an issue with. Tell us that symbol of the chart. Disconnect from the data feed with "File >> Disconnect". Connect to the data feed with "File >> Connect to Data Feed". After the connection and after about 10 seconds, provide a copy of the Message Log following these instructions: Support Board Posting Information: How to Post Your Message Log (Required In Some Cases) We will then determine what the problem is. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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