Support Board
Date/Time: Sat, 30 Nov 2024 06:41:34 +0000
Unable to Permanently Delete a Sub-Instance
View Count: 547
| [2022-12-10 01:14:18] |
| deltaFlow - Posts: 12 |
|
The documentation states "If you do not want to use the sub instance any longer or just want to delete all of the files for whatever reason, the entire SierraChartInstance_# subfolder in the Sierra Chart installation folder can be deleted through your operating system file manager." Following this instruction and deleting SierraChartInstance_2, it nevertheless gets re-created the next time Sierra Chart is started. How does one get rid of the sub-instance permanently? |
| [2022-12-10 15:21:18] |
| Sierra_Chart Engineering - Posts: 17271 |
|
It sounds like this setting is set to automatically start the sub instance: General Settings Window: Instances to Run on Startup (Global Settings >> General Settings >> General >> New Instances) Clear that setting. And then delete the folder. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2022-12-10 15:21:24
|
| [2022-12-10 17:20:53] |
| deltaFlow - Posts: 12 |
|
Thanks. That worked.
|
To post a message in this thread, you need to log in with your Sierra Chart account: