Support Board
Date/Time: Sat, 30 Nov 2024 06:42:07 +0000
IB
View Count: 325
| [2022-12-08 22:29:31] |
| User403758 - Posts: 25 |
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Obviously your Symbol-UPDATE Auto-Service (after changing Broker) do not work correct. e.g. your Symbol-UPDATE makes out of NQ =>NQ-202212-GLOBEX Correct would be: NQ-202212-CME |
| [2022-12-09 16:36:13] |
| Sierra_Chart Engineering - Posts: 17271 |
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Yes there will be some issues with this, because there are two different symbol formats for Interactive Brokers. The new format will not be translated in all cases. Just manually update the symbols. We do our very best, but we cannot go through an extensive length of time, with all of this to get this to work right in all cases. It is just too much. The feature is there for convenience. But you should not always be expecting it to work properly when there are symbol changes like Interactive Brokers is doing. It is not in our interest to be supporting so many different services!!! And we really do not want to support Rithmic. Change the symbols manually! We do not want to be burdened with this. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2022-12-09 17:03:42
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