Support Board
Date/Time: Tue, 26 Nov 2024 17:26:01 +0000
Receiving this error in log
View Count: 1134
| [2014-05-28 12:17:16] |
| User23815 - Posts: 210 |
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After yesterdays downtime in the data, this morning I am getting this error popping up AlphaBlend returned an error. Error code: 87 | 2014-05-28 05:08:06 AlphaBlend returned an error. Error code: 87 | 2014-05-28 05:08:06 Unsubscribed from market depth data for ZN-201406-ECBOT | 2014-05-28 05:08:53 AlphaBlend returned an error. Error code: 87 | 2014-05-28 05:10:18 AlphaBlend returned an error. Error code: 87 | 2014-05-28 05:10:18 Requesting market depth updates for: ZN-201406-ECBOT if supported. | 2014-05-28 05:10:23 AlphaBlend returned an error. Error code: 87 | 2014-05-28 05:13:04 AlphaBlend returned an error. Error code: 87 | 2014-05-28 05:13:04 |
| [2014-05-28 12:33:25] |
| User23815 - Posts: 210 |
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Additional info: The message pops up when after expanding the chart to full screen, I reduce it back to it's tile size. It does not come up when expanding to full screen. |
| [2014-05-28 16:51:27] |
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This is an operating system error relating to the use of transparent graphics within Sierra Chart. You could be using transparency with studies and the highlight drawing tools. We recommend not using transparency. When this happens we recommend a user restarts their computer. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2014-05-29 22:17:01] |
| User23815 - Posts: 210 |
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I have used the transparent time highlights for almost a year and never had the problem before. I tried the regular time highlights but for my purposes the transparencies are much preferred. I restarted the computer several times and was not able to get rid of the message. Any other suggestions as to what might have caused it now after using them for an extended time? And most importantly, is the only issue an error message or is it creating some other problem that I can't see? Thanks
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| [2014-05-29 22:32:56] |
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We really do not have any suggestions. If you visually do not see a problem with the transparent graphics, then the only issue is just the error message. In the next release, we will prevent that message from opening the Message Log. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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