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Date/Time: Tue, 26 Nov 2024 22:39:46 +0000

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delayed data

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[2022-12-02 16:51:32] #1 [Go To First Post]
User773775 - Posts: 8
Hi Ihave delayed data with denali data feed.how can I fix it?or can you see on your side if the data is correct because I know it is not matching with other lve platform feeds. Thanks

[2022-12-02 18:55:53] #2 [Go To First Post]
John - SC Support - Posts: 36309
The reason you are not getting real-time data, and historical data in the case of when using an external Trading service (Rithmic, CQG, Interactive Brokers), from the CME Group of exchanges is that you activated the Non-Professional exchange fees. However, you have not verified in the last month that you have a live, funded, futures trading account, which the CME needs in order to allow you data at the lower priced fees. Refer to the "Understanding and Accessing Data From the CME, CBOT, NYMEX, COMEX Exchanges" section here: Real-Time Exchange Data Feeds Available From Sierra Chart: Understanding and Accessing Data From the CME, CBOT, NYMEX, COMEX Exchanges Rithmic paper trading or trading evaluator accounts are not considered a live funded futures trading account. Refer to the following for instructions on how to connect once a month to your live funded trading account to qualify for the lower-priced exchange fees: Real-Time Exchange Data Feeds Available From Sierra Chart: Connecting Only Once a Month to Trading Account to Support CME Group Exchange Fees If you do not have a funded trading account or one with a supported Trading service, then refer to this solution: Easy Solution to CME Funded Trading Account Requirement Consider the above solution to avoid this problem in the future. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing

[2023-10-12 19:22:29] #3 [Go To First Post]
User773775 - Posts: 8
Hi I am not seing CBOT symbols on my sierra charts.I can only see CME micro futures for treasuries.Why is that?


Treasuries Sierra Charts.PNG / V - Attached On 2023-10-12 19:12:39 UTC - Size: 44.72 KB - 78 views

[2023-10-12 19:32:01] #4 [Go To First Post]
John - SC Support - Posts: 36309
The list you show is correct for the CBOT, but it is only the bottom of the list. Scroll up to see more symbols for CBOT. What symbol are you looking for in particular? For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing

[2023-10-12 19:46:42] #5 [Go To First Post]
User773775 - Posts: 8
Thanks I am surprised the real picture did not get sent.I am looking for the 10 yr 30 year 5 and 2 along with the micros available.

[2023-10-12 20:08:37] #6 [Go To First Post]
John - SC Support - Posts: 36309
The Micros are listed at the very top of the section for CBOT Futures, as they all start with a number, such as 10Y for the Micro 10 Year Treasury, and 2YY for the Micro 2 Year. The rest are in the list, you just have to find them. ZN, for example is the 10 year and ZT is the 2 year, which are both showing in the image you provided. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing

[2023-10-12 23:16:31] #7 [Go To First Post]
User584084 - Posts: 262
ZB for 30 Year US Treasury Bond, 30Y for 30 Year Micro Treasury Yield, 5YY for 5 Year Micro Treasury Yield.

[2023-10-13 15:02:09] #8 [Go To First Post]
John - SC Support - Posts: 36309
All three of those you mention are listed in the Find Symbol page under the CBOT. Are you still having a problem finding them? For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing

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