Support Board
Date/Time: Tue, 26 Nov 2024 15:47:53 +0000
SC Data Feed
View Count: 1112
| [2014-05-27 16:23:53] |
| User14266 - Posts: 225 |
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I am receiving no data, no market depth. CTS FIX - Connecting to CTS Simulation server fix-sim.t4login.com:10443 | 2014-05-27 11:18:23 CTS FIX - Firm: PTP | 2014-05-27 11:18:23 Resolved address fix-sim.t4login.com to IP 69.44.110.200 | 2014-05-27 11:18:23 The network socket is connected. | 2014-05-27 11:18:23 Starting SSL connection on the socket. | 2014-05-27 11:18:23 SSL socket is connected. | 2014-05-27 11:18:24 CTS FIX: Sending the Logon message. | 2014-05-27 11:18:24 CTS FIX: Connected to data and trade server. FIX version: 4.3.5.0 | 2014-05-27 11:18:24 CTS FIX: Received Account List collateral report. | 2014-05-27 11:18:24 CTS FIX: Subscribing to account: Ch* | 2014-05-27 11:18:24 CTS FIX: Received Account List collateral report. | 2014-05-27 11:18:24 CTS FIX: Subscribing to account: Pe* | 2014-05-27 11:18:24 Mapping NQ.20140600.CME_Eq to NQM4. Service code: cme | 2014-05-27 11:18:24 SC Exchange Data - Starting real-time market data updates for: NQM4 | 2014-05-27 11:18:24 Using username 0 | 2014-05-27 11:18:24 SC Exchange Data: Connecting to the server scdf2.sierracharts.com. Port 443 | 2014-05-27 11:18:24 Resolved address ds7.sierracharts.com to IP 8.18.161.133 | 2014-05-27 11:18:24 HD Request # 8 - Downloading Intraday chart data for NQ.20140600.CME_Eq to the file NQ.20140600.CME_Eq.scid. Service: cme | 2014-05-27 11:18:24 HD Request # 8 - Download start Date-Time: 2014-05-27 09:47:44.0 | 2014-05-27 11:18:24 HD Request # 8 - Using server: scdf1.sierracharts.com port 10149 | 2014-05-27 11:18:24 Resolved address ds6.sierracharts.com to IP 8.18.161.131 | 2014-05-27 11:18:24 Mapping ES.20140600.CME_Eq to ESM4. Service code: cme | 2014-05-27 11:18:24 SC Exchange Data - Starting real-time market data updates for: ESM4 | 2014-05-27 11:18:24 Mapping CL.20140700.CME_NY to CLN4. Service code: nymex | 2014-05-27 11:18:24 SC Exchange Data - Starting real-time market data updates for: CLN4 | 2014-05-27 11:18:24 Mapping 6E.20140600.CME_Fo to 6EM4. Service code: cme | 2014-05-27 11:18:24 SC Exchange Data - Starting real-time market data updates for: 6EM4 | 2014-05-27 11:18:24 Mapping GC.20140600.CME_CO to GCM4. Service code: comex | 2014-05-27 11:18:24 SC Exchange Data - Starting real-time market data updates for: GCM4 | 2014-05-27 11:18:24 The network socket is connected. | 2014-05-27 11:18:24 HD Request # 8 - Sending historical data logon request message. | 2014-05-27 11:18:24 CTS T4 FIX: Sending security definition request for symbol 6E.20140600.CME_Fo | 2014-05-27 11:18:25 CTS T4 FIX: Received 5 security definitions for underlying symbol 6E | 2014-05-27 11:18:25 Error received in OnConnect while connecting. Windows error code 10061: No connection could be made because the target machine actively refused it. | 2014-05-27 11:18:25 Socket has been shutdown and closed. | 2014-05-27 11:18:25 SC Exchange Data: Disconnected from the server. | 2014-05-27 11:18:25 SC Exchange Data: Data feed disconnected. Will reconnect. | 2014-05-27 11:18:25 CTS FIX: Received Account Update collateral report. | 2014-05-27 11:18:26 CTS FIX: Received Account Update collateral report. | 2014-05-27 11:18:26 CTS T4 FIX: Sending security definition request for symbol CL.20140700.CME_NY | 2014-05-27 11:18:26 CTS T4 FIX: Received 59 security definitions for underlying symbol CL | 2014-05-27 11:18:26 Using username 0 | 2014-05-27 11:18:27 SC Exchange Data: Connecting to the server scdf1.sierracharts.com. Port 443 | 2014-05-27 11:18:27 Resolved address ds6.sierracharts.com to IP 8.18.161.131 | 2014-05-27 11:18:27 The network socket is connected. | 2014-05-27 11:18:28 SC Exchange Data: Connected to server. | 2014-05-27 11:18:28 SC Exchange Data: Sending logon request message. | 2014-05-27 11:18:28 CTS T4 FIX: Sending security definition request for symbol ES.20140600.CME_Eq | 2014-05-27 11:18:28 CTS T4 FIX: Received 5 security definitions for underlying symbol ES | 2014-05-27 11:18:28 CTS FIX: Requesting Open Orders for account: Ch* | 2014-05-27 11:18:29 CTS FIX: Requesting Open Orders for account: Pe* | 2014-05-27 11:18:29 Requesting market depth updates for: ES.20140600.CME_Eq if supported. | 2014-05-27 11:18:29 CTS FIX: Received Account List collateral report. | 2014-05-27 11:18:29 CTS T4 FIX: Sending security definition request for symbol GC.20140600.CME_CO | 2014-05-27 11:18:29 CTS FIX: Received Account List collateral report. | 2014-05-27 11:18:29 CTS T4 FIX: Received 21 security definitions for underlying symbol GC | 2014-05-27 11:18:29 HD Request # 8 - Requesting Intraday data. Start Date-Time: 2014-05-27 09:47:44. Record interval: 0 . Symbol: NQM4 | 2014-05-27 11:18:30 HD Request # 8 - Decompressing data. | 2014-05-27 11:18:30 HD Request # 8 - Receiving Intraday data for NQ.20140600.CME_Eq starting at 2014-05-27 09:47:44 | 2014-05-27 11:18:30 HD Request # 8 - Timestamp of first Intraday data file record written: 2014-05-27 09:47:45 | 2014-05-27 11:18:30 Socket has been shutdown and closed. | 2014-05-27 11:18:31 The network socket for historical data has been closed. | 2014-05-27 11:18:31 HD Request # 8 - Received 17916 records from 2014-05-27 09:47:44 to 2014-05-27 11:18:23 (90.7 minutes) and wrote 17906 records for NQ.20140600.CME_Eq | 2014-05-27 11:18:31 HD Request # 8 - Intraday download COMPLETE for NQ.20140600.CME_Eq. Completion time: 7s | 2014-05-27 11:18:31 Real-time Intraday chart data file updates started for NQ.20140600.CME_Eq | 2014-05-27 11:18:31 |
| [2014-05-27 16:35:00] |
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The problem is resolved and the reason for the interruption is being looked into. We do apologize for this.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2014-05-27 16:36:16
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