Support Board
Date/Time: Fri, 28 Mar 2025 13:35:52 +0000
PROBLEMAS AL ABRIR UNA ORDEN
View Count: 450
| [2022-11-30 15:42:44] |
| LUCERO R - Posts: 4 |
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CUANDO ABRO UNA ORDEN DE ENTRADA EN UNA OPERACION, MI DOM SE CAMBIA AUTOMATICAMENTE A SIMULACION. NO SE PORQUE ME PASA ESTO. ME PUEDEN AYUDAR.
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| [2022-11-30 18:25:00] |
| John - SC Support - Posts: 39009 |
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From Google Translate: WHEN I OPEN AN ENTRY ORDER IN A TRADE, MY DOM IS AUTOMATICALLY CHANGED TO SIMULATION. I DON'T KNOW WHY THIS HAPPENS TO ME. CAN YOU HELP ME.
This means that your Global Settings >> Data/Trade Service Settings >> Current Selected Service is not set to your trading service. Most likely it is set to SC Data - All Services. If you tell us what trading service/broker you use, we can then point you to the proper instructions for how to setup your Sierra Chart to connect. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2022-11-30 21:17:06] |
| LUCERO R - Posts: 4 |
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MI BROKER ES AMP, AGRADEZCO SI ME PUEDEN GUIAR PARA CORREGUIR MI PLATAFORMA.
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| [2022-11-30 22:30:13] |
| Sierra_Chart Engineering - Posts: 18974 |
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In the case of AMP, follow the CQG set up instructions: CQG Trading Platform Service: Setup Instructions Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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