Support Board
Date/Time: Sat, 30 Nov 2024 10:35:40 +0000
Rithmic Server List is Blank
View Count: 611
| [2022-11-28 14:52:21] |
| 7080551385 - Posts: 15 |
|
As I was going through the instruction - The "Rithmic Direct - DTC [trading]" selected did not populate a list of firms in the Server (list) as shown in the attachment. Is there anything I'm missing on for this set up? |
Attachment Deleted.  rithmic.png / V - Attached On 2022-11-28 14:49:30 UTC - Size: 25.44 KB - 97 views |
| [2022-11-28 17:38:56] |
| John - SC Support - Posts: 36350 |
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You need to very carefully follow the instructions on this point, in that at Step #9 it tells you to select "OK" to close out that window and then wait 5 seconds and then re-open it. You need to do this as we get the list of servers from Rithmic, so this is the process that signals Rithmic to get us the list. You will find this in the instructions at the following link: Rithmic Trading Platform Service: Setup Instructions For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2022-11-30 11:34:25] |
| 7080551385 - Posts: 15 |
|
Thank you. I solved it now. I did think there was this one step I missed out on was the fact that I didn't press OK first and then go back to Data/Service Trade Service settings to finish the set-up process. The reason for this, I thought by clicking on "A" next to this particular selection would help populate the list while staying on the settings - but I was wrong. Thanks. |
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