Support Board
Date/Time: Sat, 23 Nov 2024 01:49:44 +0000
[Programming Help] - Delayed exchange data feed
View Count: 376
| [2022-11-19 08:04:10] |
| saberi - Posts: 2 |
|
Hi I am g7fx student it seems that I can not get connected to the delayed data feed etc, I cannot figure out where I am going wrong any help would be appreciated . Thanks in advance |
| [2022-11-21 16:37:13] |
| John - SC Support - Posts: 36238 |
|
There is nothing special you need to do to "connect" to our Delayed Streaming data. Our servers are showing that your Current Selected Service is set to SC Data - All Services, therefore you just need to open a chart for any symbol from the CME Group, EUREX, CFE, or NASDAQ TotalView, and you will be getting the delayed streaming data. Refer to the following for how to open a chart: Getting Started, Opening Charts and Basic Trading: Open A Chart For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2024-09-12 18:19:20] |
| przemo_sier - Posts: 2 |
|
I don't buy this explanation. Trying for over an 2 hours to load DelayedExchangeDataFeed : Delayed Exchange Data Feed Use all instructions I constatnly receive : Connect to Data Feed | Service Package does not support this function or account is expired. Select 'Help >> Account Control Panel' for account management. * I simply want to do Replays on 4-5 symbols with old data. Please help! 2024-09-12 18:14:10.758 | Trade activity files set size: 23 2024-09-12 18:14:10.816 | Symbol settings could not be loaded because there are no applicable files to load. 2024-09-12 18:14:10.816 | Not requesting symbol settings. Service code is unknown. 2024-09-12 18:14:10.859 | DTC Protocol Server feature not enabled for Sierra Chart account. * 2024-09-12 18:14:10.859 | Reading Internal Order ID file. 2024-09-12 18:14:10.863 | Reading Trade Orders file. 2024-09-12 18:14:10.863 | Reading Trade Positions file. 2024-09-12 18:14:10.863 | Reading Trade Account Data files. 2024-09-12 18:14:10.869 | Software version: 2674 64-bit 2024-09-12 18:14:10.869 | Primary Thread ID: 22044 2024-09-12 18:14:10.869 | Usage end date: 2024-09-26 2024-09-12 18:14:10.869 | Allow Support for Sierra Chart Data Feeds is disabled. 2024-09-12 18:14:10.870 | Current selected Data/Trading service: Yahoo Historical Data 2024-09-12 18:14:10.870 | Custom symbol settings values: enabled 2024-09-12 18:14:10.870 | Chart Update Interval: 500 2024-09-12 18:14:10.870 | Intraday Data Storage Time Unit: 60 2024-09-12 18:14:10.870 | Time Zone: +00:00:00 (UTC+00) 2024-09-12 18:14:10.870 | 2024-09-12 18:14:10 Local computer time in UTC 2024-09-12 18:14:10.870 | 2024-09-12 18:14:10 Local computer time in SC Time Zone 2024-09-12 18:14:10.870 | 2024-09-12 18:14:12 Server time in UTC 2024-09-12 18:14:10.870 | Local computer UTC time and Server UTC time difference: 2 seconds. 2024-09-12 18:14:10.870 | Program path: C:\Main\ProgsFX\SierraChart\ 2024-09-12 18:14:10.870 | Data Files path: C:\Main\ProgsFX\SierraChart\Data\ 2024-09-12 18:14:10.870 | OS Version Number: 10.0 2024-09-12 18:14:10.870 | Locale Setting: C 2024-09-12 18:14:10.870 | DLLs: UserContributedStudies_64.dll 2024-09-12 18:14:10.870 | Allowed protected custom studies: 2024-09-12 18:14:10.870 | Crash reporter started: true 2024-09-12 18:14:10.870 | 2024-09-12 18:14:11.129 | Received 5 login tokens. 2024-09-12 18:14:11.138 | HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Shutdown started. Waiting for graceful close. 2024-09-12 18:14:11.200 | HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Socket gracefully closed by remote side. 2024-09-12 18:14:11.200 | HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Closed. 2024-09-12 18:14:13.409 | Requested user files to download. 2024-09-12 18:14:15.409 | Connect to Data Feed | Service Package does not support this function or account is expired. Select 'Help >> Account Control Panel' for account management. * 2024-09-12 18:14:43.903 | Yahoo Historical Data | Disconnected. | Number times message added: 1 2024-09-12 18:14:43.948 | Checking for new symbol settings. Requested symbol settings MD5 for service code scdataallservices. Request ID: 1. 2024-09-12 18:14:43.948 | Current selected Data/Trading service: SC Data - All Services 2024-09-12 18:14:44.807 | Symbol settings MD5 received. Request ID: 1. 2024-09-12 18:14:44.807 | Requested symbol settings for service code scdataallservices. Request ID: 2. 2024-09-12 18:14:45.831 | Symbol settings received. Request ID: 2. 2024-09-12 18:14:46.774 | Files to Open on Startup | Opening file: US30-YM.Cht 2024-09-12 18:14:46.858 | US30 Daily #1 | Reloading chart. 2024-09-12 18:14:46.942 | US30 5 Min #2 | Reloading chart. 2024-09-12 18:14:47.056 | US30 5 Min #3 | Reloading chart. 2024-09-12 18:14:47.125 | US30 1 Sec #4 | Reloading chart. 2024-09-12 18:14:48.007 | US30 #5 | Reloading chart. 2024-09-12 18:14:48.008 | US30 #5 | StartDateTimeForLoadingOrderFills: 00:00:00 2024-09-12 18:14:48.008 | US30 #5 | Chart data loading complete. 2024-09-12 18:14:48.058 | Files to Open on Startup | Opening file: ExampleChartbook.cht 2024-09-12 18:14:48.197 | XAUUSD 1 Min #1 | Reloading chart. 2024-09-12 18:14:48.260 | XAUUSD Daily #2 | Reloading chart. 2024-09-12 18:14:48.314 | US30 1 Min #3 | Reloading chart. 2024-09-12 18:14:48.375 | USOil 1 Min #4 | Reloading chart. 2024-09-12 18:14:48.435 | ESU24 1 Min #5 | Reloading chart. 2024-09-12 18:14:48.500 | SPX500 Daily #6 | Reloading chart. 2024-09-12 18:14:48.564 | EURUSD Daily #7 | Reloading chart. 2024-09-12 18:14:48.616 | EURUSD 5 Min #8 | Reloading chart. 2024-09-12 18:14:48.684 | ESU24 #9 | Reloading chart. 2024-09-12 18:14:49.636 | ESU24 1 Min #10 | Reloading chart. 2024-09-12 18:14:49.711 | AAPL-NQTV 5 Min #11 | Reloading chart. 2024-09-12 18:14:49.802 | NDX-NQGI 1 Min #12 | Reloading chart. 2024-09-12 18:14:49.890 | NDX-NQGI Daily #13 | Reloading chart. 2024-09-12 18:14:51.168 | NDX-NQGI #14 | Reloading chart. 2024-09-12 18:14:51.169 | NDX-NQGI #14 | StartDateTimeForLoadingOrderFills: 00:00:00 2024-09-12 18:14:51.251 | NDX-NQGI #14 | Chart data loading complete. 2024-09-12 18:14:51.314 | NDX-NQGI Daily #15 | Reloading chart. 2024-09-12 18:14:51.641 | NDX-NQGI 1 Min #16 | Reloading chart. 2024-09-12 18:14:51.722 | IXF-NQGI 1 Min #17 | Reloading chart. 2024-09-12 18:14:51.782 | IXF-NQGI Daily #18 | Reloading chart. 2024-09-12 18:14:51.849 | COMP-NQGI 1 Min #19 | Reloading chart. 2024-09-12 18:14:51.911 | COMP-NQGI Daily #20 | Reloading chart. 2024-09-12 18:14:51.981 | XAU-NQGI Daily #21 | Reloading chart. 2024-09-12 18:14:52.046 | XAU-NQGI 1 Min #22 | Reloading chart. 2024-09-12 18:14:52.171 | US30 Daily #1 | Chart data loading complete. 2024-09-12 18:14:52.191 | US30 5 Min #2 | Chart data loading complete. 2024-09-12 18:14:52.195 | US30 5 Min #3 | StartDateTimeForLoadingOrderFills: 00:00:00 2024-09-12 18:14:52.199 | US30 5 Min #3 | Chart data loading complete. 2024-09-12 18:14:52.236 | ESU24 1 Min #5 | Currently no data in file to display. Will start historical data download and real-time updates. File: C:\Main\ProgsFX\SierraChart\Data\ESU24.scid 2024-09-12 18:14:52.242 | ESU24 1 Min #5 | Chart data loading complete. 2024-09-12 18:14:52.249 | XAUUSD Daily #2 | Chart data loading complete. 2024-09-12 18:14:52.274 | XAUUSD 1 Min #1 | Chart data loading complete. 2024-09-12 18:14:52.283 | USOil 1 Min #4 | Chart data loading complete. 2024-09-12 18:14:52.289 | US30 1 Min #3 | Chart data loading complete. 2024-09-12 18:14:52.303 | SPX500 Daily #6 | Chart data loading complete. 2024-09-12 18:14:52.311 | EURUSD Daily #7 | Chart data loading complete. 2024-09-12 18:14:52.312 | ESU24 #9 | Currently no data in file to display. Will start historical data download and real-time updates. File: C:\Main\ProgsFX\SierraChart\Data\ESU24.scid 2024-09-12 18:14:52.314 | ESU24 #9 | Chart data loading complete. 2024-09-12 18:14:52.327 | EURUSD 5 Min #8 | Chart data loading complete. 2024-09-12 18:14:52.391 | US30 1 Sec #4 | Chart data loading complete. 2024-09-12 18:14:52.392 | ESU24 1 Min #10 | Currently no data in file to display. Will start historical data download and real-time updates. File: C:\Main\ProgsFX\SierraChart\Data\ESU24.scid 2024-09-12 18:14:52.395 | ESU24 1 Min #10 | Chart data loading complete. 2024-09-12 18:14:52.407 | AAPL-NQTV 5 Min #11 | Chart data loading complete. 2024-09-12 18:14:52.418 | NDX-NQGI 1 Min #12 | Chart data loading complete. 2024-09-12 18:14:52.423 | NDX-NQGI Daily #13 | Chart data loading complete. 2024-09-12 18:14:52.447 | NDX-NQGI Daily #15 | Chart data loading complete. 2024-09-12 18:14:52.538 | NDX-NQGI 1 Min #16 | Chart data loading complete. 2024-09-12 18:14:52.545 | IXF-NQGI Daily #18 | Chart data loading complete. 2024-09-12 18:14:52.550 | IXF-NQGI 1 Min #17 | Chart data loading complete. 2024-09-12 18:14:52.558 | COMP-NQGI Daily #20 | Chart data loading complete. 2024-09-12 18:14:52.561 | COMP-NQGI 1 Min #19 | Chart data loading complete. 2024-09-12 18:14:52.571 | XAU-NQGI Daily #21 | Chart data loading complete. 2024-09-12 18:14:52.582 | XAU-NQGI 1 Min #22 | Chart data loading complete. 2024-09-12 18:14:52.778 | Starting DelayedDownloadMonitoringTimer 2024-09-12 18:14:52.778 | Starting HDTimeoutTimer 2024-09-12 18:14:52.778 | Historical data service client indicated that downloads are not enabled. Symbol: US30. Data Type: Daily data. 2024-09-12 18:14:52.778 | Historical data download ID 1 not found when removing ID from outstanding request set. 2024-09-12 18:14:52.778 | Using Bid/Ask average for last trade price for US30 2024-09-12 18:14:52.778 | Using symbol data fast lookup vector 2024-09-12 18:14:52.778 | Starting DelayedDownloadMonitoringTimer 2024-09-12 18:14:52.778 | Starting HDTimeoutTimer 2024-09-12 18:14:52.778 | Historical data service client indicated that downloads are not enabled. Symbol: US30. Data Type: Intraday data. 2024-09-12 18:14:52.778 | Historical data download ID 2 not found when removing ID from outstanding request set. 2024-09-12 18:14:52.779 | US30 5 Min #3 | Reloading chart. 2024-09-12 18:14:52.984 | US30 #5 | StartDateTimeForLoadingOrderFills: 00:00:00 2024-09-12 18:14:52.986 | Using Bid/Ask average for last trade price for XAUUSD 2024-09-12 18:14:52.986 | Historical data service client indicated that downloads are not enabled. Symbol: XAUUSD. Data Type: Intraday data. 2024-09-12 18:14:52.986 | Historical data download ID 3 not found when removing ID from outstanding request set. 2024-09-12 18:14:52.989 | Historical data service client indicated that downloads are not enabled. Symbol: XAUUSD. Data Type: Daily data. 2024-09-12 18:14:52.989 | Historical data download ID 4 not found when removing ID from outstanding request set. 2024-09-12 18:14:52.989 | Using Bid/Ask average for last trade price for USOil 2024-09-12 18:14:52.989 | Historical data service client indicated that downloads are not enabled. Symbol: USOil. Data Type: Intraday data. 2024-09-12 18:14:52.990 | Historical data download ID 5 not found when removing ID from outstanding request set. 2024-09-12 18:14:52.990 | Historical data service client indicated that downloads are not enabled. Symbol: SPX500. Data Type: Daily data. 2024-09-12 18:14:52.990 | Historical data download ID 6 not found when removing ID from outstanding request set. 2024-09-12 18:14:52.990 | Using Bid/Ask average for last trade price for SPX500 2024-09-12 18:14:52.991 | Using Bid/Ask average for last trade price for EURUSD 2024-09-12 18:14:52.991 | Historical data service client indicated that downloads are not enabled. Symbol: EURUSD. Data Type: Intraday data. 2024-09-12 18:14:52.991 | Historical data download ID 7 not found when removing ID from outstanding request set. 2024-09-12 18:14:52.997 | Historical data service client indicated that downloads are not enabled. Symbol: AAPL-NQTV. Data Type: Intraday data. 2024-09-12 18:14:52.997 | Historical data download ID 8 not found when removing ID from outstanding request set. 2024-09-12 18:14:53.001 | NDX-NQGI #14 | StartDateTimeForLoadingOrderFills: 00:00:00 2024-09-12 18:14:53.042 | US30 Daily #1 | Reloading chart. 2024-09-12 18:14:53.112 | US30 Daily #1 | Chart data loading complete. 2024-09-12 18:14:53.264 | XAUUSD Daily #2 | Reloading chart. 2024-09-12 18:14:53.427 | US30 5 Min #3 | StartDateTimeForLoadingOrderFills: 00:00:00 2024-09-12 18:14:53.435 | US30 5 Min #3 | Chart data loading complete. 2024-09-12 18:14:53.463 | XAUUSD Daily #2 | Chart data loading complete. 2024-09-12 18:14:53.501 | SPX500 Daily #6 | Reloading chart. 2024-09-12 18:14:53.625 | SPX500 Daily #6 | Chart data loading complete. 2024-09-12 18:15:51.194 | Connect to Data Feed | Service Package does not support this function or account is expired. Select 'Help >> Account Control Panel' for account management. * |
| [2024-09-12 19:57:50] |
| John - SC Support - Posts: 36238 |
|
Your account is expired. Therefore you are limited in what you can do.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2024-09-13 09:47:51] |
| przemo_sier - Posts: 2 |
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Does this mean that I can't use any type of data for trading in Trade Simulation and During Replays ? With out paying ? Can I have an account that has not expired, but with no need to pay? As long as I am still learning Sierra? Date Time Of Last Edit: 2024-09-13 09:48:01
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| [2024-09-13 15:18:00] |
| John - SC Support - Posts: 36238 |
|
If you want to continue to use Sierra Chart you need to pay for it. You have already used the trial time that was available. We specifically have "Base" packages that are lower cost to allow you to continue to learn Sierra Chart and have access to our delayed streaming data. Refer to the information on the packages at the following link: Description of Service Packages and Pricing: Packages To setup a paid package, follow these instructions: Sierra Chart Purchase and License Information: Instructions For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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