Support Board
Date/Time: Fri, 21 Mar 2025 08:10:13 +0000
CME data issue
View Count: 335
| [2022-11-18 10:08:55] |
| dnrich - Posts: 18 |
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Hi support team, I have a Denali subscription that works very well but this morning on the ESZ2.CME symbol some data is missing. Historical data is missing as you can see on the attached screenshot. My current service setting is: Rithmic direct DCT which is working fine until now. How can I correct this historical data error? Regards Richard |
Attachment Deleted.  Screenshot_7.jpg / V - Attached On 2022-11-18 10:07:42 UTC - Size: 138.23 KB - 96 views |
| [2022-11-18 11:18:52] |
| Sierra_Chart Engineering - Posts: 18875 |
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Follow the instructions here: Historical Intraday Data (Missing Data / Download Errors / Viewing More Data): Retrying the Download When There is Data in the Chart Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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