Support Board
Date/Time: Fri, 21 Mar 2025 07:47:44 +0000
problem with the candels
View Count: 335
| [2022-11-18 07:56:03] |
| User892926000 - Posts: 4 |
|
hi, the candels jumping for me and not showing me the all history of the candels.. last week it was ok but now no at the picture below its showing 3 days but its 5 minutes candels, i have a lot of gapes can someone help me please? last week i ask for help and i didnt get a answer Date Time Of Last Edit: 2022-11-18 07:57:11
|
Private File |
| [2022-11-18 15:26:44] |
| John - SC Support - Posts: 38835 |
|
Our servers are showing that you are using Gain Capital for data. Refer to the following: Changes with Gain Capital/OEC and CTS Effective November 1, 2022 We have set your account for an Evaluation of Package 12 for the next 30 days. So you do not need to change your package immediately, as this will take care of it for you. But you will need to update to one of the Integrated packages before the end of the 30 days to continue to receive the Gain Capital data. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
To post a message in this thread, you need to log in with your Sierra Chart account: