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Date/Time: Fri, 21 Mar 2025 08:16:54 +0000



Missing intraday data and some issues downloading historical data

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[2022-11-18 02:02:58]
MunchyPancake - Posts: 7
There are large gaps in my chart data whenever I log off and log back in. For instance, I logged back into Sierra today, and the data jumped from 9:20AM to 19:25AM. There has been odd issues with my data such as "waiting for historical download" etc... Wondering how to get my data stream back to normal and continuous?
image981186147fcb99f847dad019524535bd.png / V - Attached On 2022-11-18 02:02:51 UTC - Size: 32.73 KB - 100 views
[2022-11-18 02:20:18]
Sierra_Chart Engineering - Posts: 18875
Refer to:
Rithmic Trading Platform Service: Rithmic Support Policy
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing

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