Support Board
Date/Time: Fri, 21 Mar 2025 08:13:03 +0000
No real time active connection
View Count: 314
| [2022-11-17 22:41:41] |
| User860698 - Posts: 10 |
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Hi team, I purchased package 5 as shown ins screenshot, i am trying to add US equities exchange but it is telling me that i need to have a real-time active connection which i do. Can you please check on your end? Thanks |
 Img 21.png / V - Attached On 2022-11-17 22:40:53 UTC - Size: 162.01 KB - 86 views Attachment Deleted. |
| [2022-11-17 22:55:59] |
| John - SC Support - Posts: 38835 |
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The "Real-Time Connection" that it is referring to is the "Sierra Chart Exchange Data Feed Connection". Please go through the Setup Instructions for the Sierra Chart Exchange Data Feed at the following link which will walk you through each item (including the Data Feed Connection): https://www.sierrachart.com/index.php?page=doc/SierraChartRealTimeFuturesStockDataFeed.php#SetupInstructions For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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