Support Board
Date/Time: Thu, 20 Mar 2025 19:50:11 +0000
*IMPORTANT* Binance feed frozen
View Count: 498
| [2022-11-17 00:54:26] |
| User486817 - Posts: 83 |
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hello, the binance feed seems to be completely frozen. i've tried different symbols and all of them are stuck at 00:26 UTC time (11-17, today). please advise. kindest regards, |
| [2022-11-17 01:57:43] |
| Sierra_Chart Engineering - Posts: 18860 |
|
We are not seeing a problem currently. Do you still have this issue?
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2022-11-17 02:29:53] |
| User486817 - Posts: 83 |
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it's working now -- thank you for your response.
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| [2022-11-17 09:23:43] |
| Sierra_Chart Engineering - Posts: 18860 |
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That is good. We did discover what the problem was shortly after we posted. There was some networking reconfiguration we were doing which caused an interruption to one of the servers. Next time you have an issue reconnect to the data feed: File Menu: Procedure to Reconnect to the Data and Trade Servers Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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