Support Board
Date/Time: Fri, 21 Mar 2025 08:16:53 +0000
Lmax no connection
View Count: 376
| [2022-11-16 21:51:10] |
| User21223 - Posts: 92 |
|
Hi, I'm having trouble connecting to Lmax data. I am attaching the log Triggering next historical data download in queue. | 2022-11-16 22:45:04.374 No download requests in the queue to start downloads for. | 2022-11-16 22:45:04.374 Socket (3) | Socket gracefully closed by remote side. | 2022-11-16 22:45:04.574 Socket (3) | Closed. | 2022-11-16 22:45:04.574 DTC Client socket (2) | Connect event error. Windows error code 10060: Próba połączenia nie powiodła się, ponieważ połączona strona nie odpowiedziała poprawnie po ustalonym okresie czasu lub utworzone połączenie nie powiodło się, ponieważ połączony host nie odpowiedział. | 2022-11-16 22:45:21.941 * DTC Client socket (2) | CloseSocket call. | 2022-11-16 22:45:21.941 DTC Client socket (2) | Closed. | 2022-11-16 22:45:21.941 DTC Client socket (0) | CloseSocket call. | 2022-11-16 22:45:21.941 LMAX Live Trading - DTC | Disconnected from the server. | 2022-11-16 22:45:21.941 LMAX Live Trading - DTC | Data feed disconnected. Will reconnect in 2 seconds. | 2022-11-16 22:45:21.941 LMAX Live Trading - DTC | Connecting to the server lmaxrt2.sierracharts.com. Port 10048 | 2022-11-16 22:45:23.946 DTC Client socket (2) | Creating socket. | 2022-11-16 22:45:23.947 DTC Client socket (2) | New receive buffer size: 5242880 | 2022-11-16 22:45:23.947 DTC Client socket (2) | Connecting to IP: 142.215.18.106. | 2022-11-16 22:45:23.947 DTC Client socket (2) | Connect event error. Windows error code 10060: Próba połączenia nie powiodła się, ponieważ połączona strona nie odpowiedziała poprawnie po ustalonym okresie czasu lub utworzone połączenie nie powiodło się, ponieważ połączony host nie odpowiedział. | 2022-11-16 22:45:44.966 * DTC Client socket (2) | CloseSocket call. | 2022-11-16 22:45:44.966 DTC Client socket (0) | CloseSocket call. | 2022-11-16 22:45:44.966 DTC Client socket (2) | Closed. | 2022-11-16 22:45:44.966 |
| [2022-11-17 16:07:11] |
| Sierra_Chart Engineering - Posts: 18875 |
|
We apologize for the delay. This log does not look correct to us with addresses and port numbers. We need you to update Sierra Chart to the latest version: Software Download: Fast Update Let us know if that resolves the problem. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2022-11-17 16:28:15] |
| User21223 - Posts: 92 |
|
Works properly. Thank you
|
To post a message in this thread, you need to log in with your Sierra Chart account: