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Date/Time: Thu, 20 Mar 2025 20:11:22 +0000



Platform is frozen

View Count: 305

[2022-11-16 18:19:09]
YogiBear - Posts: 4
HenryKlemmOUP20944

today at 17:45 German time, my Sierra Chart platform was frozen. No realtime data was comming through.
My SC account was reniewed just yesterday.

Plaese help
[2022-11-16 21:31:34]
John - SC Support - Posts: 38831
You can post your Message Log here and we can see if there was any specific networking issues that are shown in it, but apart from that we can not help as you are using Rithmic data.

Follow these instructions to post your Message Log:
Support Board Posting Information: How to Post Your Message Log (Required In Some Cases)
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing

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