Support Board
Date/Time: Thu, 20 Mar 2025 19:58:28 +0000
Chart frozen
View Count: 339
| [2022-11-16 16:58:32] |
| User102319 - Posts: 2 |
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Hi there, I have SC data feed. My chart isnt updating the symbols. I can see price move but no additional letters or anything comes with it. Searched support board and couldnt find any with my search. Attached are screenshots - please help. The pictures show that the price icon is at a different level than what the white box on the right is with the real time price. Update: it just started to display relevant sessions again but now the past sessions are missing. Was this just a glitch in SC data feed? Date Time Of Last Edit: 2022-11-16 17:02:18
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sc1.png| [2022-11-16 18:57:44] |
| John - SC Support - Posts: 38831 |
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Either remove the studies from that chart, or open a new chart, such that you just have the bars on the chart and no studies. See if the bars and price are matching up in that situation. -- Separately, we notice that you have multiple exchanges activated for the CME Group, but since you have the Full CME Group with Market Depth, you do not need any of the others. Or, if you are wanting to reduce cost and just go to the CME exchange, then you would want to remove the other options except the one CME option you need (with or without Market Depth). For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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