Support Board
Date/Time: Thu, 20 Mar 2025 20:08:42 +0000
I Upgraded to package 11 yesterday but not data
View Count: 334
| [2022-11-16 02:37:00] |
| User804288 - Posts: 2 |
|
Hi, I upgraded to package 11 yesterday but I am not receiving any data. I am connected. Thank you! |
| [2022-11-16 15:23:06] |
| John - SC Support - Posts: 38831 |
|
Your Uniform Subscriber Agreement was rejected since you are claiming non-professional status, but you did not enter the information for the "Clearing Firm" or your Account Number. Please redo the Uniform Subscriber Agreement and enter your Clearing Firm/Broker and Account Number along with the rest of the required information. You can access the agreement at the following link: https://www.sierrachart.com/UserControlPanel.php?page=ExchangeAgreements For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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