Support Board
Date/Time: Fri, 21 Mar 2025 07:18:12 +0000
IBKR Connection - "No security definition has been found for the request"
View Count: 1311
| [2022-11-14 15:36:41] |
| RichardL - Posts: 1 |
|
I have been using sierra charts through an IBKR connection for a couple of months now and received this error message this morning. I cleared the message log, disconnected, and reconnected the feed. Here is the message log for your review: Software version: 2453 64-bit | 2022-11-14 15:31:43.277 Primary Thread ID: 11184 | 2022-11-14 15:31:43.277 Usage end date: 2022-12-09 | 2022-11-14 15:31:43.277 Enabled for: Advanced Features 2. | 2022-11-14 15:31:43.277 Enabled for: Sierra Chart Historical Data Service. | 2022-11-14 15:31:43.277 Enabled for: Denali Real-Time Exchange Data Feed. | 2022-11-14 15:31:43.277 Enabled for: Delayed Denali Exchange Data Feed. | 2022-11-14 15:31:43.277 Enabled for exchange2: CME | 2022-11-14 15:31:43.277 Enabled for exchange2: fairx_exchange.data | 2022-11-14 15:31:43.277 Allow Support for Sierra Chart Data Feeds is enabled. | 2022-11-14 15:31:43.277 Current selected Data/Trading service: Interactive Brokers | 2022-11-14 15:31:43.277 Custom symbol settings values: disabled | 2022-11-14 15:31:43.277 Chart Update Interval: 500 | 2022-11-14 15:31:43.277 Intraday Data Storage Time Unit: 0 | 2022-11-14 15:31:43.277 Time Zone: +00:00:00 (UTC+00) | 2022-11-14 15:31:43.277 2022-11-14 15:31:43 Local computer time in UTC | 2022-11-14 15:31:43.277 2022-11-14 15:31:43 Local computer time in SC Time Zone | 2022-11-14 15:31:43.277 2022-11-14 15:31:10 Server time in UTC | 2022-11-14 15:31:43.277 Local computer UTC time and Server UTC time difference: 1 seconds. | 2022-11-14 15:31:43.277 Program path: C:\SierraChart\ | 2022-11-14 15:31:43.277 Data Files path: C:\SierraChart\Data\ | 2022-11-14 15:31:43.277 OS Version Number: 10.0 | 2022-11-14 15:31:43.277 Locale Setting: C | 2022-11-14 15:31:43.277 DLLs: UserContributedStudies_64.dll | 2022-11-14 15:31:43.277 Allowed protected custom studies: | 2022-11-14 15:31:43.277 Crash reporter started: true | 2022-11-14 15:31:43.277 File >> Disconnect selected. | 2022-11-14 15:31:55.851 IB TWS socket (1) | CloseSocket call. | 2022-11-14 15:31:55.851 Interactive Brokers | Disconnected. | 2022-11-14 15:31:55.851 IB TWS socket (1) | Shutdown started. Waiting for graceful close. | 2022-11-14 15:31:55.851 IB TWS socket (1) | Socket gracefully closed by remote side. | 2022-11-14 15:31:55.852 IB TWS socket (1) | Closed. | 2022-11-14 15:31:55.852 Interactive Brokers | Connecting to 127.0.0.1:7496 | 2022-11-14 15:32:04.915 IB TWS socket (1) | Creating socket. | 2022-11-14 15:32:04.915 IB TWS socket (1) | New receive buffer size: 5242880 | 2022-11-14 15:32:04.915 IB TWS socket (1) | Connecting to IP: 127.0.0.1. | 2022-11-14 15:32:04.915 Interactive Brokers | Sending API sign: API | 2022-11-14 15:32:05.422 Interactive Brokers | Sending client version: v100..136 +PACEAPI. Waiting for acceptance. | 2022-11-14 15:32:05.422 Interactive Brokers | TWS server version: 136 | 2022-11-14 15:32:05.425 Interactive Brokers | TWS time: 20221114 09:32:04 Central Standard Time | 2022-11-14 15:32:05.425 Interactive Brokers | Connected. Sending Start API command. | 2022-11-14 15:32:05.685 Interactive Brokers | Waiting for account information. | 2022-11-14 15:32:05.685 Next valid order ID: 1 | 2022-11-14 15:32:05.687 IB Account information received. | 2022-11-14 15:32:05.687 Interactive Brokers | Received 1 Trade Accounts from TWS. | 2022-11-14 15:32:05.687 Interactive Brokers | Connected to Live account. | 2022-11-14 15:32:05.687 Updated verified funded futures trading account ending date to: 2022-12-14 15:32:05 | 2022-11-14 15:32:05.687 Interactive Brokers | Connected to server complete. | 2022-11-14 15:32:05.687 Triggering next historical data download in queue. | 2022-11-14 15:32:05.687 Triggering next historical data download in queue. | 2022-11-14 15:32:05.687 Triggering next historical data download in queue. | 2022-11-14 15:32:05.687 Triggering next historical data download in queue. | 2022-11-14 15:32:05.687 Updated verified funded futures trading account ending date to: 2022-12-14 15:32:05 | 2022-11-14 15:32:05.687 Message from IB: Market data farm connection is OK:uscrypto. IB Error Code: 2104. Request ID: -1. | 2022-11-14 15:32:05.687 Message from IB: Market data farm connection is OK:usfarm.nj. IB Error Code: 2104. Request ID: -1. | 2022-11-14 15:32:05.687 Message from IB: Market data farm connection is OK:usopt. IB Error Code: 2104. Request ID: -1. | 2022-11-14 15:32:05.687 Message from IB: Market data farm connection is OK:usfarm. IB Error Code: 2104. Request ID: -1. | 2022-11-14 15:32:05.687 Message from IB: HMDS data farm connection is OK:ushmds. IB Error Code: 2106. Request ID: -1. | 2022-11-14 15:32:05.687 Message from IB: Sec-def data farm connection is OK:secdefil. IB Error Code: 2158. Request ID: -1. | 2022-11-14 15:32:05.687 No download requests in the queue to start downloads for. | 2022-11-14 15:32:05.687 No download requests in the queue to start downloads for. | 2022-11-14 15:32:05.687 No download requests in the queue to start downloads for. | 2022-11-14 15:32:05.687 No download requests in the queue to start downloads for. | 2022-11-14 15:32:05.687 Next valid order ID: 1 | 2022-11-14 15:32:05.688 Using symbol data fast lookup vector | 2022-11-14 15:32:05.728 Interactive Brokers | Starting real-time market data updates for: ZIM. ID: 1 | 2022-11-14 15:32:05.728 Interactive Brokers | Subscribing to real-time True Data for symbol: ZIM SecurityType: STK Exchange: SMART Currency: | 2022-11-14 15:32:05.728 Interactive Brokers | Subscribing to Symbol: ZIM, SecurityType: STK, Expiration: , Exchange: SMART, Primary Exchange: , Currency: USD, Multiplier: , CallPut: , Strike: , LocalSymbol: , TradingClass: | 2022-11-14 15:32:05.728 Interactive Brokers | Requesting security definition data for: ZIM. ID: 1 | 2022-11-14 15:32:05.728 Interactive Brokers | Starting real-time market data updates for: ES-202212-GLOBEX. ID: 2 | 2022-11-14 15:32:05.728 Interactive Brokers | Subscribing to real-time True Data for symbol: ES SecurityType: FUT Exchange: GLOBEX Currency: | 2022-11-14 15:32:05.728 Interactive Brokers | Subscribing to Symbol: ES, SecurityType: FUT, Expiration: 202212, Exchange: GLOBEX, Primary Exchange: , Currency: , Multiplier: , CallPut: , Strike: , LocalSymbol: , TradingClass: | 2022-11-14 15:32:05.728 Interactive Brokers | Requesting security definition data for: ES-202212-GLOBEX. ID: 2 | 2022-11-14 15:32:05.728 Interactive Brokers | Using primary service for historical data for ES-202212-GLOBEX | 2022-11-14 15:32:05.728 Added historical Intraday data request for ES-202212-GLOBEX to the queue. | 2022-11-14 15:32:05.728 Intraday data recording state for symbol ES-202212-GLOBEX is set to download 'Pending'. | 2022-11-14 15:32:05.728 Triggering next historical data download in queue. | 2022-11-14 15:32:05.728 Delaying start of download for ES-202212-GLOBEX. | 2022-11-14 15:32:05.728 Next valid order ID: 1 | 2022-11-14 15:32:05.787 Interactive Brokers | Requesting Trade Positions snapshot and updates (IB account data updates (6)) for account: U585* | 2022-11-14 15:32:05.935 Interactive Brokers | Market data type is Live for ZIM | 2022-11-14 15:32:06.090 Symbol Error - ZIM is unknown, unavailable, or improperly formatted. The contract description specified for ZIM is ambiguous; you must specify the currency. | 2022-11-14 15:32:06.140 Symbol Error - ES-202212-GLOBEX is unknown, unavailable, or improperly formatted. No security definition has been found for the request | 2022-11-14 15:32:06.438 Symbol Error - ES-202212-GLOBEX is unknown, unavailable, or improperly formatted. No security definition has been found for the request | 2022-11-14 15:32:06.538 Symbol Error - ES-202212-GLOBEX is unknown, unavailable, or improperly formatted. No security definition has been found for the request | 2022-11-14 15:32:06.639 Interactive Brokers | Begin Trade Positions processing. | 2022-11-14 15:32:06.688 Interactive Brokers | Received Trade Positions download end message for account U585* | 2022-11-14 15:32:06.688 Interactive Brokers | Received Trade Positions for all accounts. Performing final processing. | 2022-11-14 15:32:06.688 HD Request # 2 | Downloading Intraday chart data for ES-202212-GLOBEX to the file ES-202212-GLOBEX.scid. Service: interactive_brokers.trading | 2022-11-14 15:32:07.168 HD Request # 2 | Download start date-time: 2022-05-12 15:32:07.000000. File last date-time: 00:00:00.000000 | 2022-11-14 15:32:07.168 HD Request # 2 | Requesting a total of 7 days and 0 seconds. | 2022-11-14 15:32:07.168 HD Request # 2 | IB Backfill - Seconds requested: 10000. Seconds Remaining: 594800. | 2022-11-14 15:32:07.168 HD Request # 2 | Requesting 10000 Seconds of data at 5 secs with ending date-time at 2022-11-07 19:28:47 for ES-202212-GLOBEX. PriceType: TRADES | 2022-11-14 15:32:07.168 HD Request # 2 | Message from IB: No security definition has been found for the request. IB Error Code: 200. Request ID: 200002. | 2022-11-14 15:32:07.220 HD Request # 2 | Error downloading historical Intraday data for ES-202212-GLOBEX. No security definition has been found for the request | 2022-11-14 15:32:07.220 HD Request # 2 | Received 0 Intraday data records from 00:00:00.000000 to 00:00:00.000000 (0.0 seconds) and wrote 0 records for ES-202212-GLOBEX | 2022-11-14 15:32:07.220 HD Request # 2 | Completion time: 0s. | 2022-11-14 15:32:07.220 HD Request # 2 | Intraday data download complete for ES-202212-GLOBEX. Unique request ID: 2 | 2022-11-14 15:32:07.220 Removing historical data download ID 2. | 2022-11-14 15:32:07.220 Real-time Intraday chart data file updates started for ES-202212-GLOBEX | 2022-11-14 15:32:07.220 Intraday chart data file opened for ES-202212-GLOBEX | 2022-11-14 15:32:07.220 HD Request # 2 | Enabling Intraday chart updating for symbol. | 2022-11-14 15:32:07.220 Triggering next historical data download in queue. | 2022-11-14 15:32:07.220 No download requests in the queue to start downloads for. | 2022-11-14 15:32:07.220 Message from IB: No historical data query found for ticker id:200002. IB Error Code: 366. Request ID: 200002. | 2022-11-14 15:32:07.225 |
| [2022-11-14 16:27:30] |
| User584084 - Posts: 268 |
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IB futures symbols were changed this weekend. GLOBEX is being replaced by CME in the symbol name. ES-202212-GLOBEX is now ES-202212-CME. Go to chart settings and change the symbol to the new symbol.
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| [2022-11-14 18:10:50] |
| Sierra_Chart Engineering - Posts: 18875 |
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Refer to: *Important Notice*: Interactive Brokers Symbol Changes Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2022-11-18 02:45:29] |
| User379468 - Posts: 508 |
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Once the global symbol settings are updated, is there a way to automatically change the symbols across all chartbooks, charts, watchlists, quoteboards, and instances?
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| [2022-11-18 03:23:11] |
| Sierra_Chart Engineering - Posts: 18875 |
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No they have to be manually changed. Refer to: Changing the Symbol of a Chart Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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