Support Board
Date/Time: Sat, 30 Nov 2024 06:37:35 +0000
data range
View Count: 629
| [2022-11-14 02:06:49] |
| User27711 - Posts: 13 |
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data is shown only for this month in my chart wasn't like that yesterday in Chart Settings window, Data Range starts from 2022-11-03 I cannot change this. |
Attachment Deleted.  20221114_105447.png / V - Attached On 2022-11-14 02:03:28 UTC - Size: 119.35 KB - 84 views |
| [2022-11-14 11:33:58] |
| Sierra_Chart Engineering - Posts: 17269 |
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This is Interactive Brokers data. Refer to: Interactive Brokers Trading Service: Downloading More Days of Historical Data Directly from Interactive Brokers And refer to: Historical Intraday Data (Missing Data / Download Errors / Viewing More Data): Downloading/Viewing More Historical Intraday Data Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2022-11-14 11:35:21
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| [2022-11-16 03:17:52] |
| User27711 - Posts: 13 |
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thank you for the help. I have another issue. I'm using interactive brokers, and running two comuters. somehow I cannot get any historical data on one of them. wasn't like that. it just happened one day. I can get the data only when connected. I tried <Delete All data and Download>. It only deleted all data can it be my PC problem? |
| [2022-11-16 04:16:36] |
| User584084 - Posts: 262 |
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Most likely your are running 2 different versions of Interactive Brokers Trader Workstation on 2 computers. To confirm this, with IB TWS running, go to Help and select 'About Trader Workstation'. 4th line down will be the Version or Build. Older versions of IB TWS are causing historical data download issues. Download the stable IB TWS Latest Version 10.20.1c or later and the latest SC Version. This will fix your IB historical data issue. Date Time Of Last Edit: 2022-11-16 04:46:19
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| [2022-12-12 12:23:55] |
| User27711 - Posts: 13 |
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How can I get rid of the yellow box on the chart saying [Volume]Symbol needs Rollover. Click to Rollover and ES rollover date is 3rd Friday. Why it show up today? |
| [2022-12-12 18:07:32] |
| John - SC Support - Posts: 36350 |
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That is showing because you have the option enabled to Rollover based on Volume. Refer to the following setting: General Settings Window: Detect Rollover Of Current Futures Contracts Symbols Based On Real Time Volume (Global Settings >> General Settings >> Charts >> Symbol) For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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