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Date/Time: Thu, 20 Mar 2025 08:29:37 +0000

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Not able to Recieve Historical Data, stuck at downloading bar.

View Count: 341

[2022-11-10 04:53:44]
[Go To First Post]
gurjot018 - Posts: 1
HTTPS connection ID:1 to www.rithmic.com:443 for request ID:1 (4) | Creating socket. Using TLS 1.2. | 2022-11-10 04:46:32.660
HTTPS connection ID:1 to www.rithmic.com:443 for request ID:1 (4) | New receive buffer size: 32768 | 2022-11-10 04:46:32.660
HTTPS connection ID:1 to www.rithmic.com:443 for request ID:1 (4) | Connecting to IP: 38.79.0.89. | 2022-11-10 04:46:32.660
Reading Internal Order ID file. | 2022-11-10 04:46:32.716
Reading Trade Orders file. | 2022-11-10 04:46:32.772
Reading Trade Positions file. | 2022-11-10 04:46:32.772
Reading Trade Account Data files. | 2022-11-10 04:46:32.772
Software version: 2424 64-bit | 2022-11-10 04:46:32.786
Primary Thread ID: 23944 | 2022-11-10 04:46:32.786
Usage end date: 2023-06-15 | 2022-11-10 04:46:32.786
Enabled for: Sierra Chart Historical Data Service. | 2022-11-10 04:46:32.786
Enabled for: Denali Real-Time Exchange Data Feed. | 2022-11-10 04:46:32.786
Enabled for: Delayed Denali Exchange Data Feed. | 2022-11-10 04:46:32.786
Enabled for exchange2: fairx_exchange.data | 2022-11-10 04:46:32.786
Allow Support for Sierra Chart Data Feeds is enabled. | 2022-11-10 04:46:32.786
Current selected Data/Trading service: Rithmic Direct - DTC | 2022-11-10 04:46:32.786
Custom symbol settings values: enabled | 2022-11-10 04:46:32.786
Chart Update Interval: 500 | 2022-11-10 04:46:32.786
Intraday Data Storage Time Unit: 1 | 2022-11-10 04:46:32.786
Time Zone: +00:00:00 (UTC+00) | 2022-11-10 04:46:32.786
2022-11-10 04:46:32 Local computer time in UTC | 2022-11-10 04:46:32.786
2022-11-10 04:46:32 Local computer time in SC Time Zone | 2022-11-10 04:46:32.786
2022-11-10 04:46:32 Server time in UTC | 2022-11-10 04:46:32.786
Local computer UTC time and Server UTC time difference: 0 seconds. | 2022-11-10 04:46:32.786
Program path: C:\SierraChart\ | 2022-11-10 04:46:32.786
Data Files path: C:\SierraChart\Data\ | 2022-11-10 04:46:32.786
OS Version Number: 10.0 | 2022-11-10 04:46:32.786
Locale Setting: C | 2022-11-10 04:46:32.786
DLLs: Trade29CustomStudies_2151_64.dll, UserContributedStudies_64.dll | 2022-11-10 04:46:32.786
Allowed protected custom studies: Trade29 Custom Studies | 2022-11-10 04:46:32.786
Crash reporter started: true | 2022-11-10 04:46:32.786

Checking for new symbol settings. Requested symbol settings MD5 for service code rithmic_v2.trading. Request ID: 1. | 2022-11-10 04:46:32.787
HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Shutdown started. Waiting for graceful close. | 2022-11-10 04:46:32.811
HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Socket gracefully closed by remote side. | 2022-11-10 04:46:32.948
HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Closed. | 2022-11-10 04:46:32.948
HTTPS connection ID:1 to www.rithmic.com:443 for request ID:1 (4) | Socket gracefully closed by remote side. | 2022-11-10 04:46:33.007
HTTPS connection ID:1 to www.rithmic.com:443 for request ID:1 (4) | CloseSocket call. | 2022-11-10 04:46:33.007
HTTPS connection ID:1 to www.rithmic.com:443 for request ID:1 (4) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2022-11-10 04:46:33.007
HTTPS connection ID:1 to www.rithmic.com:443 for request ID:1 (4) | Closed. | 2022-11-10 04:46:33.008
Received 5 login tokens. | 2022-11-10 04:46:33.265
Symbol settings MD5 received. Request ID: 1. | 2022-11-10 04:46:34.461
Symbol settings are up-to-date for rithmic_v2.trading. | 2022-11-10 04:46:34.461
Files to Open on Startup | File does not exist: C:\SierraChart\Data\ExampleChartbook.cht | 2022-11-10 04:46:37.469

Rithmic Direct - DTC | Using server connection: Rithmic Paper Trading-Chicago Area-Non-Aggregated | 2022-11-10 04:46:39.465
Rithmic Direct - DTC | Connecting to the server rsc.rithmic.com. Port 50500 | 2022-11-10 04:46:39.468
DTC Client socket (1) | Creating socket. Using TLS 1.2. | 2022-11-10 04:46:39.468
DTC Client socket (1) | New receive buffer size: 5242880 | 2022-11-10 04:46:39.469
DTC Client socket (1) | Connecting to IP: 216.57.156.163. | 2022-11-10 04:46:39.469
Rithmic Direct - DTC | Network connection to server complete. | 2022-11-10 04:46:39.571
Rithmic Direct - DTC | Starting socket receive thread. | 2022-11-10 04:46:39.571
Rithmic Direct - DTC | Setting DTC encoding to Binary | 2022-11-10 04:46:39.571
Rithmic Direct - DTC | Sending logon request message. | 2022-11-10 04:46:39.571
Rithmic Direct - DTC | Received logon response. | 2022-11-10 04:46:39.725
Rithmic Direct - DTC | Server Name: . | 2022-11-10 04:46:39.725
Rithmic Direct - DTC | Server protocol version: 8. Client protocol version: 8 | 2022-11-10 04:46:39.725
Rithmic Direct - DTC | Successfully connected. | 2022-11-10 04:46:39.725
Rithmic Direct - DTC | Trading is supported. | 2022-11-10 04:46:39.725
Rithmic Direct - DTC | Order cancel and replace is supported. | 2022-11-10 04:46:39.725
Rithmic Direct - DTC | OCO Orders supported. | 2022-11-10 04:46:39.725
Rithmic Direct - DTC | Symbol and Exchange Delimiter: . | 2022-11-10 04:46:39.725
Rithmic Direct - DTC | Connected to server complete. | 2022-11-10 04:46:39.725
Triggering next historical data download in queue. | 2022-11-10 04:46:39.725
Triggering next historical data download in queue. | 2022-11-10 04:46:39.725
Triggering next historical data download in queue. | 2022-11-10 04:46:39.725
Triggering next historical data download in queue. | 2022-11-10 04:46:39.725
Notice: Not connected to Live trading account to receive CME realtime futures data at non-professional fees. | 2022-11-10 04:46:39.732
No download requests in the queue to start downloads for. | 2022-11-10 04:46:39.732
No download requests in the queue to start downloads for. | 2022-11-10 04:46:39.732
No download requests in the queue to start downloads for. | 2022-11-10 04:46:39.732
No download requests in the queue to start downloads for. | 2022-11-10 04:46:39.732
ESZ2.CME 1 Min #1 | Reloading chart. | 2022-11-10 04:47:04.041
ESZ2.CME 1 Min #1 | Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\ESZ2.CME.scid | 2022-11-10 04:47:04.047
Using symbol data fast lookup vector | 2022-11-10 04:47:04.530
Rithmic Direct - DTC | Starting real-time market data updates for: ESZ2.CME. ID: 1 Service code: rithmic.trading | 2022-11-10 04:47:04.530
Rithmic Direct - DTC (Data) | Connecting to the server rsc.rithmic.com. Port 50501 | 2022-11-10 04:47:04.530
Rithmic Direct - DTC | Requesting security definition data for: ESZ2.CME. ID: 1 | 2022-11-10 04:47:04.532
Starting DelayedDownloadMonitoringTimer | 2022-11-10 04:47:04.532
Starting HDTimeoutTimer | 2022-11-10 04:47:04.532
Added historical Intraday data request for ESZ2.CME to the queue. | 2022-11-10 04:47:04.532
Intraday data recording state for symbol ESZ2.CME is set to download 'Pending'. | 2022-11-10 04:47:04.532
Triggering next historical data download in queue. | 2022-11-10 04:47:04.532
Delaying start of download for ESZ2.CME. | 2022-11-10 04:47:04.532
DTC Client socket (2) | Creating socket. Using TLS 1.2. | 2022-11-10 04:47:04.533
DTC Client socket (2) | New receive buffer size: 5242880 | 2022-11-10 04:47:04.534
DTC Client socket (2) | Connecting to IP: 216.57.156.163. | 2022-11-10 04:47:04.534
Rithmic Direct - DTC (Data) | Network connection to server complete. | 2022-11-10 04:47:04.575
Rithmic Direct - DTC (Data) | Starting socket receive thread. | 2022-11-10 04:47:04.575
Rithmic Direct - DTC (Data) | Setting DTC encoding to Binary | 2022-11-10 04:47:04.575
Rithmic Direct - DTC (Data) | Sending logon request message. | 2022-11-10 04:47:04.575
Rithmic Direct - DTC (Data) | Received logon response. | 2022-11-10 04:47:04.705
Rithmic Direct - DTC (Data) | Server Name: . | 2022-11-10 04:47:04.705
Rithmic Direct - DTC (Data) | Server protocol version: 8. Client protocol version: 8 | 2022-11-10 04:47:04.705
Rithmic Direct - DTC (Data) | Successfully connected. | 2022-11-10 04:47:04.705
Rithmic Direct - DTC (Data) | Trading is not supported. | 2022-11-10 04:47:04.705
Rithmic Direct - DTC (Data) | Symbol and Exchange Delimiter: . | 2022-11-10 04:47:04.705
Rithmic Direct - DTC (Data) | Restarting real-time data updates for symbol: ESZ2.CME | 2022-11-10 04:47:04.705
Rithmic Direct - DTC (Data) | Received security definition for symbol ESZ2.CME | 2022-11-10 04:47:04.747
HTTPS connection ID:2 to www.rithmic.com:443 for request ID:2 (3) | Creating socket. Using TLS 1.2. | 2022-11-10 04:47:09.465
HTTPS connection ID:2 to www.rithmic.com:443 for request ID:2 (3) | New receive buffer size: 32768 | 2022-11-10 04:47:09.465
HTTPS connection ID:2 to www.rithmic.com:443 for request ID:2 (3) | Connecting to IP: 38.79.0.89. | 2022-11-10 04:47:09.465
HD Request # 1 | Downloading Intraday chart data for ESZ2.CME to the file ESZ2.CME.scid. Service: rithmic.trading | 2022-11-10 04:47:09.527
HD Request # 1 | Download start date-time: 2022-10-26 04:47:09.000000. File last date-time: 00:00:00.000000 | 2022-11-10 04:47:09.527
HD Request # 1 | Using server: rsc.rithmic.com port 50502. Use encryption. | 2022-11-10 04:47:09.527
Socket (4) | Creating socket. Using TLS 1.2. | 2022-11-10 04:47:09.527
Socket (4) | New receive buffer size: 5242880 | 2022-11-10 04:47:09.528
Socket (4) | Connecting to IP: 216.57.156.163. | 2022-11-10 04:47:09.528
HD Request # 1 | Sending historical data logon request message. | 2022-11-10 04:47:09.566
HD Request # 1 | Requesting Intraday data. Start date-time: 2022-10-26 04:47:09. Record interval: 1. Symbol: ESZ2.CME | 2022-11-10 04:47:09.694
HTTPS connection ID:2 to www.rithmic.com:443 for request ID:2 (3) | Socket gracefully closed by remote side. | 2022-11-10 04:47:09.728
HTTPS connection ID:2 to www.rithmic.com:443 for request ID:2 (3) | CloseSocket call. | 2022-11-10 04:47:09.728
HTTPS connection ID:2 to www.rithmic.com:443 for request ID:2 (3) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2022-11-10 04:47:09.728
HTTPS connection ID:2 to www.rithmic.com:443 for request ID:2 (3) | Closed. | 2022-11-10 04:47:09.728
Loading DLL: C:\SierraChart\Data\Trade29CustomStudies.dll (Trade29CustomStudies_2151_64.dll). Handle: 7ffa16f50000 | 2022-11-10 04:50:21.170
ESZ2.CME 1052 Trades #2 | Reloading chart. | 2022-11-10 04:50:21.203
Loading market depth data. | 2022-11-10 04:50:21.206
NQZ2.CME/MNQZ2.CME 30 Sec #3 | Reloading chart. | 2022-11-10 04:50:21.251
Loading market depth data. | 2022-11-10 04:50:21.254
NQZ2.CME 5 Min #8 | Reloading chart. | 2022-11-10 04:50:21.268
Loading market depth data. | 2022-11-10 04:50:21.270
ESZ2.CME 5 Min #10 | Reloading chart. | 2022-11-10 04:50:21.281
Loading market depth data. | 2022-11-10 04:50:21.284
NQZ2.CME 15 Min #5 | Reloading chart. | 2022-11-10 04:50:21.327
Loading market depth data. | 2022-11-10 04:50:21.330
ESZ2.CME 15 Min #4 | Reloading chart. | 2022-11-10 04:50:21.341
Loading market depth data. | 2022-11-10 04:50:21.344
NQZ2.CME 751 Trades #1 | Reloading chart. | 2022-11-10 04:50:21.392
Loading market depth data. | 2022-11-10 04:50:21.395
NQZ2.CME 1 Min #14 | Reloading chart. | 2022-11-10 04:50:21.406
Loading market depth data. | 2022-11-10 04:50:21.410
ESZ2.CME 1 Min #13 | Reloading chart. | 2022-11-10 04:50:21.420
Loading market depth data. | 2022-11-10 04:50:21.423
ESZ2.CME/MESZ2.CME 10 Sec #6 | Reloading chart. | 2022-11-10 04:50:21.462
Loading market depth data. | 2022-11-10 04:50:21.466
ESZ2.CME 1052 Trades #2 | Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\ESZ2.CME.scid | 2022-11-10 04:50:21.480
NQZ2.CME/MNQZ2.CME 30 Sec #3 | Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\NQZ2.CME.scid | 2022-11-10 04:50:21.486
NQZ2.CME 5 Min #8 | Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\NQZ2.CME.scid | 2022-11-10 04:50:21.487
ESZ2.CME 5 Min #10 | Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\ESZ2.CME.scid | 2022-11-10 04:50:21.490
NQZ2.CME 15 Min #5 | Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\NQZ2.CME.scid | 2022-11-10 04:50:21.491
ESZ2.CME 15 Min #4 | Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\ESZ2.CME.scid | 2022-11-10 04:50:21.493
NQZ2.CME 751 Trades #1 | Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\NQZ2.CME.scid | 2022-11-10 04:50:21.498
NQZ2.CME 1 Min #14 | Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\NQZ2.CME.scid | 2022-11-10 04:50:21.500
ESZ2.CME 1 Min #13 | Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\ESZ2.CME.scid | 2022-11-10 04:50:21.501
ESZ2.CME/MESZ2.CME 10 Sec #6 | Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\ESZ2.CME.scid | 2022-11-10 04:50:21.505
Requesting market depth updates for: ESZ2.CME if supported. | 2022-11-10 04:50:21.519
Rithmic Direct - DTC | Starting real-time market data updates for: NQZ2.CME. ID: 2 Service code: rithmic.trading | 2022-11-10 04:50:21.519
Rithmic Direct - DTC | Requesting security definition data for: NQZ2.CME. ID: 2 | 2022-11-10 04:50:21.519
Requesting market depth updates for: NQZ2.CME if supported. | 2022-11-10 04:50:21.519
Added historical Intraday data request for NQZ2.CME to the queue. | 2022-11-10 04:50:21.520
Intraday data recording state for symbol NQZ2.CME is set to download 'Pending'. | 2022-11-10 04:50:21.520
Triggering next historical data download in queue. | 2022-11-10 04:50:21.520
Rithmic Direct - DTC (Data) | Clearing market depth for ESZ2.CME | 2022-11-10 04:50:21.562
Enabling compression for file: C:\SierraChart\Data\MarketDepthData\ESZ2.CME.2022-11-10.depth. This may take a while. | 2022-11-10 04:50:21.618
File compression enabled. C:\SierraChart\Data\MarketDepthData\ESZ2.CME.2022-11-10.depth. CompressionState=0 | 2022-11-10 04:50:21.618
Opened cached Depth file: C:\SierraChart\Data\MarketDepthData\ESZ2.CME.2022-11-10.depth | 2022-11-10 04:50:21.620
Rithmic Direct - DTC (Data) | Clearing market depth for NQZ2.CME | 2022-11-10 04:50:21.620
Enabling compression for file: C:\SierraChart\Data\MarketDepthData\NQZ2.CME.2022-11-10.depth. This may take a while. | 2022-11-10 04:50:21.657
File compression enabled. C:\SierraChart\Data\MarketDepthData\NQZ2.CME.2022-11-10.depth. CompressionState=0 | 2022-11-10 04:50:21.657
Opened cached Depth file: C:\SierraChart\Data\MarketDepthData\NQZ2.CME.2022-11-10.depth | 2022-11-10 04:50:21.658
Rithmic Direct - DTC | Starting real-time market data updates for: MNQZ2.CME. ID: 3 Service code: rithmic.trading | 2022-11-10 04:50:21.750
Rithmic Direct - DTC | Requesting security definition data for: MNQZ2.CME. ID: 3 | 2022-11-10 04:50:21.750
Rithmic Direct - DTC | Starting real-time market data updates for: MESZ2.CME. ID: 4 Service code: rithmic.trading | 2022-11-10 04:50:21.952
Rithmic Direct - DTC | Requesting security definition data for: MESZ2.CME. ID: 4 | 2022-11-10 04:50:21.952
HTTPS connection ID:1 to www.sierrachart.com:443 for request ID:1 (3) | Creating socket. Using TLS 1.2. | 2022-11-10 04:50:44.305
The message log has been sent to support. | 2022-11-10 04:50:44.305 *
HTTPS connection ID:1 to www.sierrachart.com:443 for request ID:1 (3) | New receive buffer size: 32768 | 2022-11-10 04:50:44.305
HTTPS connection ID:1 to www.sierrachart.com:443 for request ID:1 (3) | Connecting to IP: 95.216.233.104. | 2022-11-10 04:50:44.305
Sending of the Message Log is completed. The response was saved to C:\SierraChart\Data\MessageLogAnalysis.htm | 2022-11-10 04:50:45.198
HTTPS connection ID:1 to www.sierrachart.com:443 for request ID:1 (3) | CloseSocket call. | 2022-11-10 04:50:45.437
HTTPS connection ID:1 to www.sierrachart.com:443 for request ID:1 (3) | Shutdown started. Waiting for graceful close. | 2022-11-10 04:50:45.438
HTTPS connection ID:1 to www.sierrachart.com:443 for request ID:1 (3) | Socket gracefully closed by remote side. | 2022-11-10 04:50:45.584
HTTPS connection ID:1 to www.sierrachart.com:443 for request ID:1 (3) | Closed. | 2022-11-10 04:50:45.584
imageIMG of Prob.jpg / V - Attached On 2022-11-10 04:52:49 UTC - Size: 368.68 KB - 85 views
[2022-11-10 09:40:48]
[Go To First Post]
Sierra_Chart Engineering - Posts: 18849
Refer to:
Rithmic Trading Platform Service: Rithmic Support Policy
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing

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