Support Board
Date/Time: Tue, 26 Nov 2024 15:37:36 +0000
SC Realtime Data Feed with equites
View Count: 1072
| [2014-05-23 14:33:16] |
| jesslinn - Posts: 108 |
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I am having issues with the SC realtime feed to which I added equities. If I start by adding a symbol and creating a chart it seems to work fine but if I open an existing chartbook I start getting disconnects as shown in the follow excerpt. I only have one copy of SC running in spite of what the log indicates. Also, quotes in a QuoteBoard are not updating in realtime. Bid/ask in a DOM show up when the DOM is first opened but as soon as an update comes in, they disappear. Software version: 1141 | 2014-05-23 08:23:24 Usage end date: 2014-06-05 | 2014-05-23 08:23:24 Enabled for: Advanced Features. | 2014-05-23 08:23:24 Enabled for: Advanced Features 2. | 2014-05-23 08:23:24 Enabled for: Sierra Chart Historical Data Service. | 2014-05-23 08:23:24 Enabled for: Sierra Chart Real-Time Exchange Data Feed. | 2014-05-23 08:23:24 Enabled for: CME, CBOT, NYMEX, COMEX exchanges. | 2014-05-23 08:23:24 Enabled for: US EQUITIES exchanges. | 2014-05-23 08:23:24 Received 1 data feed usernames. | 2014-05-23 08:23:24 Allow Support for Sierra Chart Data Feeds is enabled. | 2014-05-23 08:23:24 Active service: Interactive Brokers | 2014-05-23 08:23:24 Time Zone: -06:00:00 (MST-07MDT+01,M3.2.0/02:00,M11.1.0/02:00) | 2014-05-23 08:23:24 2014-05-23 10:23:24 Local computer clock time | 2014-05-23 08:23:24 2014-05-23 14:23:24 GMT time | 2014-05-23 08:23:24 2014-05-23 08:23:24 Time zone adjusted time | 2014-05-23 08:23:24 Time difference to server time: 0 seconds. | 2014-05-23 08:23:24 ..... Using username 0 | 2014-05-23 08:24:20 SC Exchange Data: Connecting to the server scdf1.sierracharts.com. Port 443 | 2014-05-23 08:24:20 Resolved address ds6.sierracharts.com to IP 8.18.161.131 | 2014-05-23 08:24:20 The network socket is connected. | 2014-05-23 08:24:20 SC Exchange Data: Connected to server. | 2014-05-23 08:24:20 SC Exchange Data: Sending logon request message. | 2014-05-23 08:24:20 Sierra Chart Server Info - Server Name: SC Real-Time Server. Server Version: . Provider Name: Sierra Chart. | 2014-05-23 08:24:20 Sierra Chart - Server protocol version: 3. Client protocol version: 3. There is a protocol match. | 2014-05-23 08:24:20 Sierra Chart - Logon error from server : Limited to one connection per username for the requested data source. | 2014-05-23 08:24:20 Socket has been shutdown and closed. | 2014-05-23 08:24:20 Sierra Chart: Disconnected from the server. | 2014-05-23 08:24:20 Sierra Chart: Data feed disconnected. Will reconnect. | 2014-05-23 08:24:20 |
| [2014-05-23 16:45:37] |
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I only have one copy of SC running in spite of what the log indicates. This could not be true. We see a total of three copies of Sierra Chart running.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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