Support Board
Date/Time: Wed, 19 Mar 2025 19:33:46 +0000
I am a non pro but I only get the option to add professional data.
View Count: 417
| [2022-11-01 14:26:00] |
| User364439 - Posts: 1 |
|
I am a non pro but I only get the option to add professional data.
|
| [2022-11-01 17:09:56] |
| John - SC Support - Posts: 38806 |
|
We need your real name on the Exchange Agreements. Otherwise you will not have access to the non-professional exchanges. You can access the exchange agreements at the following link: https://www.sierrachart.com/UserControlPanel.php?page=ExchangeAgreements For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2022-11-01 20:32:19] |
| User391927 - Posts: 2 |
|
your response to me stated that I can't get access to the non-professional exchanges without my real name. My real legal name is Happy Gilmore
|
| [2022-11-01 20:51:39] |
| John - SC Support - Posts: 38806 |
|
The account from which you last posted shows your name as "William Gilmore". We can also find a "William Gilmore" online living in the city which you have posted. Given the movie reference, I'm sure you can understand why we are hesitant to believe that it is your real name. Did you change your legal given name to "Happy", or is it still William? If it is William and you simply go by "Happy", then we need the agreements to reflect the name "William". Please let us know which name is correct and ensure the agreements match that name. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2022-11-01 21:00:33] |
| User391927 - Posts: 2 |
|
Yes, I legally changed my name to Happy. My father was never in my life but my mother named me after him. I had a resentment every time I wrote my name, so I decided that I wanted to be happy when I wrote my name.
|
| [2022-11-01 21:54:20] |
| John - SC Support - Posts: 38806 |
|
Ok. Thank you for the update. And again, our apologies for the hassles this caused. We hate to have you do this, but we really need for you to redo the agreements. Once they are rejected we do not have a way to change the status. The agreements can be found at the following link: https://www.sierrachart.com/UserControlPanel.php?page=ExchangeAgreements For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
To post a message in this thread, you need to log in with your Sierra Chart account: