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Date/Time: Tue, 16 Apr 2024 23:56:16 +0000



IB Data with big spikes in DAX Future

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[2013-04-30 08:51:43]
crossiman - Posts: 29
Since yesterday I am experiencing big spikes in DAX Future charts with IB data (see attached chart). Anyone else has this problem ? Any reasons ?
Also this morning still happening.


imageSpikes.jpg / V - Attached On 2013-04-30 08:51:21 UTC - Size: 140.79 KB - 699 views
[2013-04-30 09:48:44]
Sierra Chart Engineering - Posts: 104368
We wonder if this is due to a new data feed we are using from Interactive Brokers. We have now released version 969 which does not use it. Please update by selecting Help >> Download Current Version and let us know if it makes a difference.


Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2013-04-30 09:49:09
[2013-04-30 22:23:30]
crossiman - Posts: 29
This obviously solved the issue. Many thanks for that !
[2013-05-06 18:21:42]
crossiman - Posts: 29
Since today the strange spikes and bars with the same high/low appear again (see screenshot). Could you please verify that ?
Many thanks.
imageSpikes2.jpg / V - Attached On 2013-05-06 18:21:13 UTC - Size: 145.8 KB - 742 views
[2013-05-06 18:32:33]
Sierra Chart Engineering - Posts: 104368
We are not sure why this would be happening on version 969. However, see if updating to 971 makes a difference. We would think not. If you still notice a problem, please contact Interactive Brokers.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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