Support Board
Date/Time: Fri, 22 Nov 2024 07:48:15 +0000
IB Data with big spikes in DAX Future
View Count: 3024
| [2013-04-30 08:51:43] |
| crossiman - Posts: 29 |
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Since yesterday I am experiencing big spikes in DAX Future charts with IB data (see attached chart). Anyone else has this problem ? Any reasons ? Also this morning still happening. |
 Spikes.jpg / V - Attached On 2013-04-30 08:51:21 UTC - Size: 140.79 KB - 756 views |
| [2013-04-30 09:48:44] |
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We wonder if this is due to a new data feed we are using from Interactive Brokers. We have now released version 969 which does not use it. Please update by selecting Help >> Download Current Version and let us know if it makes a difference. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2013-04-30 09:49:09
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| [2013-04-30 22:23:30] |
| crossiman - Posts: 29 |
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This obviously solved the issue. Many thanks for that !
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| [2013-05-06 18:21:42] |
| crossiman - Posts: 29 |
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Since today the strange spikes and bars with the same high/low appear again (see screenshot). Could you please verify that ? Many thanks. |
| Spikes2.jpg / V - Attached On 2013-05-06 18:21:13 UTC - Size: 145.8 KB - 791 views |
| [2013-05-06 18:32:33] |
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We are not sure why this would be happening on version 969. However, see if updating to 971 makes a difference. We would think not. If you still notice a problem, please contact Interactive Brokers.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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