Support Board
Date/Time: Wed, 19 Mar 2025 19:56:39 +0000
COMEX data
View Count: 309
| [2022-11-01 06:45:22] |
| User555708 - Posts: 12 |
|
Hi, I just paid for a month of comex data and it expired already, after 1 day. Regards Andrew |
| [2022-11-01 09:08:23] |
| Sierra_Chart Engineering - Posts: 18844 |
|
This is because there is a new month, November. Exchange fees are billed in full for the entire month no matter when they are active. You need to reactivate the exchange here and add sufficient credit to your account: https://www.sierrachart.com/UserControlPanel.php?page=DenaliDataFeed Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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