Support Board
Date/Time: Wed, 19 Mar 2025 18:51:41 +0000
no price movement
View Count: 405
| [2022-11-01 04:07:47] |
| User266838 - Posts: 13 |
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thank you for helping me with no price movement yesterday. Now i have it again today, because i needed to fund my cme non professional $11. I gave you $50 to fund it and it still wont work! What do i need to do? thx |
| [2022-11-01 08:25:37] |
| Sierra_Chart Engineering - Posts: 18843 |
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You do not have any exchanges active. What symbol or symbols do you need market data for?
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2022-11-01 08:25:42
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| [2022-11-01 12:08:31] |
| User266838 - Posts: 13 |
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i would like to trade the emini with market depth, but have the micro emini turned on momentarily to get used to the system before i loose to much! Did i choose right, $11? Also why does it say at the top of chart "CQG webAPI"? Does denali & cqg use the same symbols? thx |
| [2022-11-01 13:37:48] |
| User266838 - Posts: 13 |
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What i don't understand is, ... you say i don't have any active exchanges, no chosen symbols! So why did symbols & exchanges work yesterday then, until the free data feed ran out on oct31. I do understand i chose cme $11, but i had to click on it about 3 times, then got a receipt from you i had paid! Also why does it say " denali exchange data feed included with pkg." so why the CQG webAPI notice on chart? I must be missing something in my brain! thx |
| [2022-11-01 14:22:49] |
| SC Support - Posts: 1943 |
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Spoke to User266838, helped with set-up.
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