Support Board
Date/Time: Wed, 19 Mar 2025 18:26:07 +0000
Multiple Accounts NOT Showing on Trade Window Dropdown
View Count: 355
| [2022-10-31 12:38:11] |
| alhajj - Posts: 7 |
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Hello, I have multiple accounts within the same Rithmic data feed, but on Sierra I only can access ONE account from the dropdown menu in the Trade window. All accounts are under the same Rithmic login and are active. Please advise on how to resolve! |
| [2022-10-31 12:50:08] |
| Sierra_Chart Engineering - Posts: 18843 |
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Go to the Trade >> Trade Service Log. Reconnect to the data feed: File Menu: Procedure to Reconnect to the Data and Trade Servers There will be a message in the Trade Service Log indicating how many accounts are received from Rithmic. What is the number? Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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