Support Board
Date/Time: Wed, 19 Mar 2025 13:44:15 +0000
Message Log contents
View Count: 411
| [2022-10-21 18:24:00] |
| marwhitt - Posts: 29 |
|
I sent a message log to you earlier today. This message popped up yesterday afternoon, and again today. What does it mean? Do I need to do something? Thank you. |
| [2022-10-21 19:23:57] |
| John - SC Support - Posts: 38782 |
|
We see the following in your log that would have caused it to open automatically: DTC Client socket (3) | Close event error. Windows error code 10053: An established connection was aborted by the software in your host machine.
This means that you had a temporary network issue, as we only see the one of these and it shows that you were able to connect after it. Refer to the following for more information on this: Data/Trading Service Connection and Symbol Issues: 1.2. Network Communication or Server Problem For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
To post a message in this thread, you need to log in with your Sierra Chart account: