Support Board
Date/Time: Wed, 19 Mar 2025 09:39:44 +0000
Cannot Receive activation code for trial account on mobile phone
View Count: 373
| [2022-10-21 13:11:13] |
| User367155 - Posts: 7 |
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hello. I am from the philippines. I am trying to activate my free trial account using mobile phone verification. the system keeps saying that the code has been sent to my phone number already. However, I am not receiving any codes. I tried to use google services to receive text messages and I am receiving text messages. With that said, there's no problem with my phone. I need urgent assistance please. Thank you in advance. |
| [2022-10-21 13:20:22] |
| Sierra_Chart Engineering - Posts: 18841 |
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Your account has been activated and the usage time extended if necessary. If Sierra Chart is running, it will automatically be activated within about three minutes. However, you may need to exit from the Sierra Chart charting and trading software by selecting "File >> Exit". And then open Sierra Chart through the icon on your desktop or through the desktop Start menu. After your Sierra Chart usage time ends you need to pay for additional usage time through "Help >> Add Usage Credit". Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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