Support Board
Date/Time: Wed, 19 Mar 2025 09:03:05 +0000
Issues with data and charts
View Count: 351
| [2022-10-21 11:16:18] |
| Mbugz781 - Posts: 1 |
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There have been consistent issues with charts being unable to download historical data and my charts lagging. On my message log, I have been getting messages such as 'out-order timestamps detected chart drawing tools and some chart studies might not function properly' kindly guide me through what the issue is
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| [2022-10-21 11:45:01] |
| Sierra_Chart Engineering - Posts: 18841 |
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We see you are using Rithmic. Refer to: Rithmic Trading Platform Service: Rithmic Support Policy Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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