Support Board
Date/Time: Tue, 26 Nov 2024 15:44:55 +0000
Disconnection from OEC
View Count: 1182
| [2014-05-21 16:30:38] |
| NumbersBars - Posts: 141 |
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Just to confirm if this is OEC issue. I got disconnected.. Here is the log: OEC FIX/FAST - Connecting to trading server prod.openecry.com:9400. | 2014-05-21 16:28:42 Resolved address prod.openecry.com to IP 64.94.37.206 | 2014-05-21 16:28:42 The network socket is connected. | 2014-05-21 16:28:43 Starting SSL connection on the socket. | 2014-05-21 16:28:43 SSL socket is connected. | 2014-05-21 16:28:43 OEC FIX Trading: Sending the Logon message. | 2014-05-21 16:28:43 OEC FIX Trading: Received a Logout message. | 2014-05-21 16:28:43 OEC FIX Trading: Sending a Logout message. Text = Received Logout message. | 2014-05-21 16:28:43 SSL shutdown indicates not able to send 'close notify'. | 2014-05-21 16:28:43 The SSL socket was shut down. | 2014-05-21 16:28:43 The SSL socket object has been freed. SSL state is now disconnected. | 2014-05-21 16:28:43 Socket has been shutdown and closed. | 2014-05-21 16:28:43 OEC FIX Trading: Logged out and disconnected. | 2014-05-21 16:28:43 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2014-05-21 16:28:43 To prevent further connection attempts, select 'File >> Disconnect'. | 2014-05-21 16:28:43 Disconnected from Open E Cry. | 2014-05-21 16:28:43 Will reconnect to the server in 3.0 seconds Select File >> Disconnect to prevent further connection attempts. | 2014-05-21 16:28:43 File >> Disconnect selected. | 2014-05-21 16:28:44 Disconnected from Open E Cry. | 2014-05-21 16:28:44 |
| [2014-05-21 16:33:35] |
| snillumat - Posts: 29 |
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same problem here. just started 30 min ago
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| [2014-05-21 16:40:06] |
| David-G - Posts: 21 |
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Sierra Support, I too seem unable to get my Sierra Charts up and running. Is this some general problem for your OEC clients at the moment? Earlier today when I was using my desktop I had no problems connecting to my Sierra Charts but now (that I am out) using my laptop I am unable to connect. Is this a general problem that your OEC clients are facing or is this a problem with my laptop? |
| [2014-05-21 16:47:02] |
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Being there are several reports of this, this is an OEC issue. We will let OEC know now. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2014-05-21 16:48:18] |
| avifutures - Posts: 59 |
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The same here: OEC FIX/FAST - Connecting to trading server prod.openecry.com:9400. | 2014-05-21 19:47:11 Resolved address prod.openecry.com to IP 64.94.37.206 | 2014-05-21 19:47:11 The network socket is connected. | 2014-05-21 19:47:11 Starting SSL connection on the socket. | 2014-05-21 19:47:11 Problem connecting to SSL Socket. Error=5. Windows error code 10054: An existing connection was forcibly closed by the remote host. | 2014-05-21 19:47:11 The SSL socket connection failed. | 2014-05-21 19:47:11 The SSL socket object has been freed. SSL state is now disconnected. | 2014-05-21 19:47:11 Socket has been shutdown and closed. | 2014-05-21 19:47:11 OEC FIX Trading: Socket connection was closed without any logout messages sent or received. | 2014-05-21 19:47:11 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2014-05-21 19:47:11 To prevent further connection attempts, select 'File >> Disconnect'. | 2014-05-21 19:47:11 Disconnected from Open E Cry. | 2014-05-21 19:47:11 Will reconnect to the server in 3.0 seconds Select File >> Disconnect to prevent further connection attempts. | 2014-05-21 19:47:11 |
| [2014-05-21 16:49:14] |
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We have let OEC know about this.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2014-05-21 16:53:20] |
| NumbersBars - Posts: 141 |
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Just quick update, Connection is up now
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