Support Board
Date/Time: Wed, 19 Mar 2025 09:17:26 +0000
Connectivity issue
View Count: 321
| [2022-10-20 16:57:44] |
| User987874 - Posts: 1 |
|
Hello, Cannot connect, message window saying the account is expired. I have already made a payment 2 weeks ago. My account was drafted automatically. Needing assistance. Thank You |
| [2022-10-20 19:46:30] |
| John - SC Support - Posts: 38782 |
|
We need to see exactly where you are getting the message that your account is expired. Either give us the exact wording, or a screenshot showing the issue. By the way, your Sierra Chart account is NOT expired. You have Package 10 through November 13, 2022. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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