Support Board
Date/Time: Wed, 19 Mar 2025 09:21:10 +0000
TROUBLE DOWNLOADING HISTORICAL DATA FOR ESZ22 and viewing TPOs
View Count: 347
| [2022-10-18 19:27:12] |
| User395706 - Posts: 2 |
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1st question: I have sierra package 10, does this package allow me to use TPO profile charts? 2nd issue: I have deleted and re-downloaded historical data for ESZ22 countless times in hope of fixing the missing days and now I cannot even view data from all of the contract period. |
| [2022-10-18 21:37:57] |
| John - SC Support - Posts: 38782 |
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1. No, Package 10 does not support TPOs. You need to be on Package 11. 2. The reason for this is that you are using Rithmic data. Refer to the following: Rithmic Trading Platform Service: Rithmic Support Policy The solution is to use our Denali Exchange Data Feed. Refer to the information here: Denali Exchange Data Feed For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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