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Date/Time: Tue, 26 Nov 2024 15:36:20 +0000



Historical Update Gap in IB data for NQ M4 that refresh doesn't fill

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[2014-05-21 12:03:42]
User40520 - Posts: 62
It doesn't happen every day, but often I get a gap that refresh doesn't fill. Today the 1 min chart has a gap from 12.52.00 to 04.36.00. This kills moving averages. I updated to the latest SC version and the latest Java with the latest TWS last week to try and solve this issue but that didn't solve it. Yesterday and Monday everything was fine but today once again I have the gap.
[2014-05-21 19:05:18]
Sierra Chart Engineering - Posts: 104368
Refer to help topic 7.1 here:
http://www.sierrachart.com/index.php?l=doc/helpdetails7.html#h7.1

Also refer to this section here about pacing violations:
http://www.sierrachart.com/index.php?l=doc/IB.php#PacingViolations
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
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