Support Board
Date/Time: Wed, 19 Mar 2025 09:32:05 +0000
Trade error
View Count: 340
| [2022-10-18 15:51:43] |
| User68127 - Posts: 23 |
|
When I place an order from Sierra Chart on my IB account, the system refuses it with this error message : TradeActivity files query time: 0.019559 seconds. Entries: 0. Current queries: 2 | 2022-10-18 15:48:42.198 TradeActivity files query time: 0.000890 seconds. Entries: 6. Current queries: 2 | 2022-10-18 15:48:42.199 TradeActivity files query time: 0.043283 seconds. Entries: 0. Current queries: 1 | 2022-10-18 15:48:46.672 TradeActivity files query time: 0.003534 seconds. Entries: 0. Current queries: 2 | 2022-10-18 15:48:46.836 TradeActivity files query time: 0.003413 seconds. Entries: 0. Current queries: 1 | 2022-10-18 15:48:46.845 TradeActivity files query time: 0.003530 seconds. Entries: 0. Current queries: 1 | 2022-10-18 15:48:46.849 TradeActivity files query time: 0.055294 seconds. Entries: 0. Current queries: 1 | 2022-10-18 15:48:46.912 TradeActivity files query time: 0.003568 seconds. Entries: 0. Current queries: 1 | 2022-10-18 15:48:47.303 TradeActivity files query time: 0.003433 seconds. Entries: 0. Current queries: 1 | 2022-10-18 15:48:47.348 TradeActivity files query time: 0.003466 seconds. Entries: 0. Current queries: 1 | 2022-10-18 15:48:47.432 TradeActivity files query time: 0.002576 seconds. Entries: 0. Current queries: 1 | 2022-10-18 15:48:47.461 TradeActivity files query time: 0.002815 seconds. Entries: 0. Current queries: 1 | 2022-10-18 15:48:47.478 TradeActivity files query time: 0.002462 seconds. Entries: 0. Current queries: 1 | 2022-10-18 15:48:48.327 Interactive Brokers | Requesting Open orders. | 2022-10-18 15:48:49.927 TradeActivity files query time: 0.100057 seconds. Entries: 0. Current queries: 1 | 2022-10-18 15:48:50.027 Interactive Brokers | Requesting historical order fills for account U755*. Starting date: 20220917-00:00:00 | 2022-10-18 15:48:50.027 Interactive Brokers | Received Open orders end message. | 2022-10-18 15:48:50.028 Interactive Brokers | Received 0 historical order fills from TWS. | 2022-10-18 15:48:50.128 TradeActivity files query time: 0.038007 seconds. Entries: 0. Current queries: 1 | 2022-10-18 15:48:58.539 Trading message from IB: L'attribut d'ordre 'FirmQuoteOnly' n'est pas pris en charge. Error Code: 10269. ServiceOrderID: 906. InternalOrderID: 2503. | 2022-10-18 15:51:29.497 * New order rejected - L'attribut d'ordre 'FirmQuoteOnly' n'est pas pris en charge. Internal Order ID: 2503. Service Order ID: 906. Symbol: CAC40-202210-MONEP-EUR-10. Account: U7557421 | 2022-10-18 15:51:29.497 * Interactive Brokers | Requesting Open orders. | 2022-10-18 15:51:44.484 Interactive Brokers | Received Open orders end message. | 2022-10-18 15:51:44.489 Trading message from IB: L'attribut d'ordre 'FirmQuoteOnly' n'est pas pris en charge. Error Code: 10269. ServiceOrderID: 907. InternalOrderID: 2504. | 2022-10-18 15:52:16.458 * New order rejected - L'attribut d'ordre 'FirmQuoteOnly' n'est pas pris en charge. Internal Order ID: 2504. Service Order ID: 907. Symbol: CAC40-202210-MONEP-EUR-10. Account: U7557421 | 2022-10-18 15:52:16.458 * Interactive Brokers | Requesting Open orders. | 2022-10-18 15:52:31.452 Interactive Brokers | Received Open orders end message. | 2022-10-18 15:52:31.492 Trading message from IB: L'attribut d'ordre 'FirmQuoteOnly' n'est pas pris en charge. Error Code: 10269. ServiceOrderID: 908. InternalOrderID: 2505. | 2022-10-18 16:02:52.634 * New order rejected - L'attribut d'ordre 'FirmQuoteOnly' n'est pas pris en charge. Internal Order ID: 2505. Service Order ID: 908. Symbol: CAC40-202210-MONEP-EUR-10. Account: U7557421 | 2022-10-18 16:02:52.634 * Can you help me please ? thanks in advance |
| [2022-10-18 17:03:07] |
| John - SC Support - Posts: 38782 |
|
Please make sure you are running both the most recent release from us and from Interactive Brokers. For the Interactive Brokers software, be sure you are running the most recent "Stable" version, not a "Beta" or "Unreleased" version. IB made some changes to their interface, so you need to have both of these correct in order to fix the problem. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
To post a message in this thread, you need to log in with your Sierra Chart account: