Support Board
Date/Time: Wed, 19 Mar 2025 02:26:42 +0000
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View Count: 348
| [2022-10-17 19:06:53] |
| Marc_Law - Posts: 9 |
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So I followed the instructions. I signed up for the 250 tickers for $25 and the US Equities for $10.50 a month. I signed up for all of the agreements as well. However, when I look up a current ticker on my chart I receive the error, "Exchange not authorized. Click for symbol information." |
 Sierra Charts.png / V - Attached On 2022-10-17 19:06:47 UTC - Size: 357.89 KB - 94 views |
| [2022-10-18 14:41:47] |
| John - SC Support - Posts: 38782 |
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Please try another symbol for a much more common instrument, such as IBM or TSLA and let us know if those work or if you get the same message. We would need to check, but we see that VEV is actually traded on the NasdaqCM, and we may not have the real-time data for that specific exchange with the Sierra Chart Exchange Data Feed. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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