Support Board
Date/Time: Wed, 19 Mar 2025 09:21:11 +0000
Rithmic
View Count: 592
| [2022-10-17 17:09:26] |
| AMINE BERRECHACH - Posts: 26 |
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Sorry to bother you guys, but when i connected rithmic paper trading account to SC [it connected successfully ] but when i try to open dom or a chart there is only blank and it didn t even say something like [download failed] just blank black chart and DOM without numbers, i am going to do this evaluation with a prop firm in a couple of months and as you know they only work with rithmic And i really like your service and, i wonder if i can use SC with rithmic for getting real time data |
| [2022-10-17 22:52:58] |
| John - SC Support - Posts: 38782 |
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Your Sierra Chart account is Expired. Therefore, you would not be able to get any data into the system. Refer to the following to activate your account: Sierra Chart Purchase and License Information: Instructions For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2022-10-17 23:05:11] |
| AMINE BERRECHACH - Posts: 26 |
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Sorry for not giving context I know my usage time is expired i tried this when my account wasn t expired can you answer me if i can get real time data with rithmic or it s just for order routing?
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| [2022-10-18 00:30:09] |
| Sierra_Chart Engineering - Posts: 18841 |
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Yes you can get real-time data from Rithmic. We temporarily activated your account.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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