Support Board
Date/Time: Wed, 19 Mar 2025 02:29:56 +0000
Data delayed again on 2nd account but paying for another compute
View Count: 359
| [2022-10-17 15:54:27] |
| Sean mulcahy - Posts: 9 |
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My data is delayed on the second account but I paid for the 2nd computer plan. Can you tell me how to fix this? Additional Systems (Optional): [Link] 1 Additional System - Total of 4 systems - 16 USD / Month Active Service: 1 Additional System - Active until: 2022-11-13 23:59:59 UTC Each additional system will allow you to run the Sierra Chart software on an additional computer. 3 systems are included. Thanks Sean |
| [2022-10-17 17:39:15] |
| John - SC Support - Posts: 38782 |
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You are referencing the additional computers to be able to run the Sierra Chart software itself. The exchanges follow a different set of rules and are more restrictive. You can only get the Denali Exchange Data Feed data to 2 computers simultaneously, and to do so you need to pay the exchange fees twice. Refer to the following for information and instructions: Denali Exchange Data Feed: Denali Exchange Data Feed on Two Computers Simultaneously For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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