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Date/Time: Tue, 26 Nov 2024 15:45:47 +0000



TTNet/AMP : ICE exchange, TT order update (Rejected). ,

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[2014-05-21 06:20:46]
salsem - Posts: 43
Sierra Chart version 1139
Problems Order rejected only ICE exchange

Trade Service Log getting this message:

Trade Order Error - TT order update (Rejected). Info: ClearingFirm (TAG 439) is required for SMA accounts.. Internal Order ID: 20660. Service Order ID: 0230MU246. Symbol: R2000 Ind Mini-Jun14-ICE_IPE | 2014-05-21 02:05:22


Thanks in advance
waiting for reply
SEW
[2014-05-21 06:50:45]
Sierra Chart Engineering - Posts: 104368
Let your trading/broker service know you are getting this:
Info: ClearingFirm (TAG 439) is required for SMA accounts.

This tag should be set by the FIX adapter. So it is a configuration that needs to be done through your trading service.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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