Support Board
Date/Time: Wed, 19 Mar 2025 04:39:24 +0000
Not possible to place orders with LMAX Live Trading
View Count: 384
| [2022-10-12 04:51:03] |
| User199244 - Posts: 1 |
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I get the following message: LMAX Live Trading - DTC order update (Order reject). Info: LMAX order update (Rejected). Text: ACCOUNT_DOES_NOT_EXIST. Internal Order ID: 170. Service Order ID: 408898.Symbol: EURUSD. Account: 443151029 | 2022-10-11 11:07:09.200* Please advice- Thanks |
| [2022-10-12 07:01:50] |
| Sierra_Chart Engineering - Posts: 18838 |
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Do you know if your account is with LMAX EU?
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2022-10-12 08:39:49] |
| Sierra_Chart Engineering - Posts: 18838 |
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We want you to update Sierra Chart to the current version: Software Download: Fast Update This is version 2447. And set Global Settings >> Data/Trade Service Settings >> Account Association to LMAX Europe. And then reconnect File Menu: Procedure to Reconnect to the Data and Trade Servers Try again. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2022-10-12 14:07:38
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