Support Board
Date/Time: Wed, 19 Mar 2025 04:31:05 +0000
Problem ORDERS
View Count: 408
| [2022-10-11 06:49:39] |
| User838610 - Posts: 23 |
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Hello, i cannot put any orders in the dom or even in the chart it's doesn't work, i unstall and install again nothing happen, can you resolved it please ?
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| [2022-10-11 09:38:26] |
| Sierra_Chart Engineering - Posts: 18837 |
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This is not clear for us. Are there any order rejections occurring? Check the Trade Activity Log: Trade Activity Log: Viewing Historical Trade Activity Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2022-10-11 12:50:42] |
| User838610 - Posts: 23 |
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In SIM i cannot place any trade in the dom. or in chart
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| [2022-10-11 12:51:46] |
| User838610 - Posts: 23 |
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When i click nothing happen no rejection no order are placed.
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| [2022-10-11 15:29:41] |
| John - SC Support - Posts: 38782 |
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Where exactly are you clicking in order to place an order? The first thing to do is to open the Trade Window for the chart by selecting Trade >> Open Trade Window For Chart. Make sure the information is setup the way you want the order to be placed and then select Buy or Sell on that Trade Window. See if you are able to get an order to show in the system this way. Let us know if this does not work. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2022-10-11 15:48:02] |
| Sierra_Chart Engineering - Posts: 18837 |
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We want you to follow through these basic instructions to submit an order: Basic Trading and the Trade Window: Entering an Order from the Trade Window And then we need the lines from the Trade Activity Log for that order: Trade Activity Log: Providing Trade Activity Log Data Lines to Support Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2022-10-12 08:02:41] |
| User838610 - Posts: 23 |
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I finally got it it was the time in my computer wasn't right.
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