Support Board
Date/Time: Wed, 19 Mar 2025 09:42:09 +0000
Real time data
View Count: 523
| [2022-10-10 15:16:03] |
| karan patra - Posts: 17 |
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Hi. I was advised to register for Advanced package 36 dollars a month. I took a 3 month subscription. My account is still delayed by 15 mins. Can you please help. I need real time data. Can you please reply asap ? Regards |
| [2022-10-10 16:54:46] |
| John - SC Support - Posts: 38782 |
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What are the exchanges for which you want real-time data? Also, be aware that if you are wanting data from the CME Group, that they require that you have a live, funded, futures trading account in order to qualify for the non-professional exchange fees. Refer to the following for more information: Real-Time Exchange Data Feeds Available From Sierra Chart: Understanding and Accessing Data From the CME, CBOT, NYMEX, COMEX Exchanges For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2022-10-10 19:05:04] |
| karan patra - Posts: 17 |
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I need real time data for NYSE,NASDAQ and Forex if possible ? Please let me know asap
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| [2022-10-10 21:40:45] |
| John - SC Support - Posts: 38782 |
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We offer FOREX data from FXCM at no cost. This is available to you now. Go to File >> Find Symbol and open the section for Forex - FXCM. In order to get data for U.S Stocks, we need to let you know that we have two options available. There are tradeoffs to each one, so you will need to decide which one you need based on the information. - Our Sierra Chart Exchange Data feed with the U.S. Equities exchange has full volume information (Consolidated Tape) for the U.S. Stocks, but does not have any Market Depth information. If you want this option, then follow the Setup Instructions here: https://www.sierrachart.com/index.php?page=doc/SierraChartRealTimeFuturesStockDataFeed.php#SetupInstructions - Our Denali Exchange Data Feed with the NASDAQ TotalView exchange has only the NASDAQ volume for the stocks, but it does have the Market Depth information. If you want this option, then you will need to be on one of the Integrated Packages, and also go through the Setup Instructions here: Denali Exchange Data Feed: *Setup Instructions: All Other Exchanges* For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2022-10-11 07:27:30
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| [2022-10-10 23:25:47] |
| karan patra - Posts: 17 |
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Hey Please suggest what would be the correct setup to go through, from where I can access real timedata for numbers bar (footprint data), market profile (TPO) and Volume based profile data for both NASDAQ and NYSE market? |
| [2022-10-11 13:53:20] |
| John - SC Support - Posts: 38782 |
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We need to know if you have a preference for one of the exchanges over the over given what we stated above about the Volume and Market Depth information. It sounds like you do not need the Market Depth data (it is not needed for any of the studies you mention), in which case, if you want the Sierra Chart Exchange Data Feed so you have the full Consolidated Tape, then you would follow the instructions at the following link and you would activate the "U.S. Equities" exchange when it is time to activate an exchange: https://www.sierrachart.com/index.php?page=doc/SierraChartRealTimeFuturesStockDataFeed.php#SetupInstructions For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2022-10-11 13:53:48] |
| karan patra - Posts: 17 |
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I have an interactive brokers account as well. Can you please help me and reply back asap. I bought the 36 dollars package because that is what I was told to buy. Can you please help, I am not getting the service I was promised.
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| [2022-10-11 13:55:15] |
| karan patra - Posts: 17 |
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Ok. Thanks let me see and check your solution
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| [2022-10-11 13:56:16] |
| karan patra - Posts: 17 |
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Do I need the interactive brokers account for the option that you are suggesting or can I do it without it ? Regards |
| [2022-10-11 14:12:13] |
| karan patra - Posts: 17 |
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Hi I am really confused now, Do I have to pay extra amount on top of the 3 month subscription I have already paid ? Why are you making the whole process so difficult ? Can you please call me on 00447966239783 and please help, So that I can setup the whole thing. My time is wasted by doing this. Can you please help ? we can do a teams call too. Regards |
| [2022-10-11 16:50:47] |
| SC Support - Posts: 1943 |
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Hi Karan, I missed you with my call just now, please let me know when I can try you back.
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| [2022-10-11 17:05:23] |
| karan patra - Posts: 17 |
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Hi You can call me now My phone was on silent Regards |
| [2022-10-11 17:52:37] |
| SC Support - Posts: 1943 |
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Spoke to Karan, he is working through the set-up of the Sierra Chart Exchange Data Feed in order to activate US Equities Data.
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| [2022-10-12 09:09:59] |
| karan patra - Posts: 17 |
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Hi Ross Thanks for your call earlier, Could you please confirm that I have done all the relevant activations. I think I have, Just want you to look and confirm back to me. Regards |
| [2022-10-12 09:41:03] |
| Sierra_Chart Engineering - Posts: 18841 |
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Yes. You can now access real-time US equities data. Follow the instructions here to search for symbols: https://www.sierrachart.com/index.php?page=doc/SierraChartRealTimeFuturesStockDataFeed.php#SetupInstructions Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2022-10-19 15:24:46] |
| karan patra - Posts: 17 |
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Hi Hope you are doing well. Can you please help me build a renko chart. I need a specific type of data on that chart. I have that file of renko chart, but I think that file is not supported with current software version. I am attaching the file and I am also attaching an image to show what I want. Can you please help me build the renko chart or maybe unlock the file ? Please help |
Attachment Deleted. Private File Private File |
| [2022-10-19 17:45:40] |
| Sierra_Chart Engineering - Posts: 18841 |
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We can only refer you to the Renko chart documentation here: Renko Bar Charts Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2022-10-19 17:46:12
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