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Date/Time: Sat, 30 Nov 2024 06:29:11 +0000

How to Post a Message for Support

FreeTrial

View Count: 511

[2022-10-10 12:10:09] #1 [Go To First Post]
User756826 - Posts: 6
Hi, i am try ing to activate the Free Trial. I have entered my phone number , received a SMS code, entered that and it is still not working. I received the an error message: Error Number Not Verified.The Chart is not connected. Thanks


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[2022-10-10 12:19:12] #2 [Go To First Post]
Sierra_Chart Engineering - Posts: 17269
We have activated your Sierra Chart account. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing

[2022-10-25 17:02:15] #3 [Go To First Post]
User123450 - Posts: 1
hello there , i have the same problem that i cant get the sms verification code for my account.could you please help me?

[2022-10-25 17:28:19] #4 [Go To First Post]
John - SC Support - Posts: 36350
User123450: We have activated the trial for your account. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing

[2022-11-09 16:20:56] #5 [Go To First Post]
User245361 - Posts: 2
Hi,i tried several times to get the verification code for my trial but i couldnt.It didnt send.could you help me?

[2022-11-09 17:47:17] #6 [Go To First Post]
John - SC Support - Posts: 36350
User245361: We have activated the trial for your account. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing

[2022-12-04 15:40:26] #7 [Go To First Post]
User783801 - Posts: 1
hello there, i have the same issue.as i tried multiple times it didnt send the sms to my number.can you help?

[2022-12-04 22:43:30] #8 [Go To First Post]
Sierra_Chart Engineering - Posts: 17269
Your account has been activated and the usage time extended if necessary. If Sierra Chart is running, it will automatically be activated within about three minutes. However, you may need to exit from the Sierra Chart charting and trading software by selecting "File >> Exit". And then open Sierra Chart through the icon on your desktop or through the desktop Start menu. After your Sierra Chart usage time ends you need to pay for additional usage time through "Help >> Add Usage Credit". Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing

[2022-12-07 14:47:03] #9 [Go To First Post]
User578826 - Posts: 1
I can not get sms activation code.

[2022-12-07 17:32:44] #10 [Go To First Post]
John - SC Support - Posts: 36350
User578826: We see that your trial is now active. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing

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