Support Board
Date/Time: Wed, 19 Mar 2025 03:30:45 +0000
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| [2022-10-10 09:39:25] |
| User338653 - Posts: 12 |
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Hi My sierra chart loads and will take me to the current price but then doesn't move? price just stays at the level and won't load anything else? |
| [2022-10-10 11:41:30] |
| Sierra_Chart Engineering - Posts: 18836 |
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Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Open a chart for the symbol you have an issue with. Tell us that symbol of the chart. We just need to know about one symbol only. Disconnect from the data feed with "File >> Disconnect". Connect to the data feed with "File >> Connect to Data Feed". After the connection and after about 10 seconds, provide a copy of the Message Log following these instructions: https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog We will then determine what the problem is. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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